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onaio / help

The Ona Help Site
http://help.ona.io/
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Video: Create "How to get started with Ona" #219

Open COpenda opened 7 years ago

COpenda commented 7 years ago

I send out activation emails to new users. In this email, I give them instructions on how to get started with Ona. Instead of sending them to the help site to go through a long guide, we could have a short 60 sec (or less) video explaining how to get started. i.e how to upload a form, how to preview on enketo and how to view data.

rowo commented 7 years ago

@COpenda I don't think you can fit the contents of a long, technical guide into a 60 second video. It would be helpful to get your marketing viewpoint on this. So, can you start by putting together content on what you think would realistically be communicated in a 60 second video into a get started guide that you would send to people instead of the long guide?

COpenda commented 7 years ago

@rowo getting back to this, I was thinking of having a short demo of how to upload a form, create projects, viewing data and exporting, not the entire guide. Based on the survey stats, users are having issues with getting started and it seems textual content hasn't been very helpful. Realistically, it may be longer than 60 seconds if we want to make it very detailed e.g https://www.youtube.com/watch?v=2LU6UYD4hpI. But if it's something like this, it can fit in a 60 second video https://www.youtube.com/watch?v=UeLyU0JeQ7k.

rowo commented 7 years ago

@COpenda My previous point had more to do with there not needing to be a time limit since anything you do will not be valuable in that timeframe. That Slack video is not even relevant since it only covers signing up. Look at the official Slack intro.. it's just under 3 min. That seems reasonable. You should do a few tests to/for yourself to figure out what's good for us and then propose it. The only tricky part is the authoring bit. https://stage-help.ona.io/knowledge-base/guide-my-first-project/ has the basics.

rowo commented 7 years ago

My guess is the main part people are having trouble with isn't signing up for Ona or creating a project or looking at data, but authoring the form (including uploading it and finding out it has errors).

If someone figured out how to author a form and upload it, exporting the data and viewing it is a piece of cake after seeing where to find them.