When a user forgets her password, she can create a new password using the Forgot Password link provided in the sign-in application.
Features:
Create a form to accept user input for either their registered email or mobile number.
Send the OTP / verification code to either the registered email or mobile number as requested by the user.
Create form for user generated new password. This form should have input fields for new password and confirm password.
Considerations:
When users submit blank or incomplete form, error should be shown. This applies to both forms: email/mobile number input form and OTP verification code input form.
For verification code, same rules apply as create account verification work flow.
For new password generation, same rules apply as create account password generation work flow.
As a user, I want to generate a new password.
When a user forgets her password, she can create a new password using the Forgot Password link provided in the sign-in application.
Features:
Considerations: