"Export Logs for this order" returns SQL Output

onepica / avatax

One Pica Magento extension for sales tax calculation performed by Avatax

http://www.magentocommerce.com/magento-connect/6760.html

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"Export Logs for this order" returns SQL Output #275

Open Stoyvo opened 6 years ago

Stoyvo commented 6 years ago

Within Admin -> Orders -> Any Order Entity -> AvaTax (Sidebar) Action "Export Logs for this order"

Expected Result:

Export of clear text of what happened with AvaTax and this order

Actual Result:

Exports SQL content

The issue: How is this useful to any Magento Admin user? Your average order management user will likely not have any use for SQL export. This should be clear text output.

marynychsv commented 6 years ago

Greetings,

Export Order Log feature was based on our support experience with our customers. This feature was developed to improve our support. With this detailed log we able to see exact data that customers have in their database. You also could use admin -> Sales / Tax / AvaTax Logs screen to analyze logs in more convenient way.

Stoyvo commented 6 years ago

I would recommend this is clarified a bit. You're providing the ability for any admin user to export order information (customer information) to their personal computers. Also, it provides no use to the end user. Sure, it might be great for your support, but it should be labeled as so.

I recommend: 1) Ability to turn off export of SQL via system config 2) Rename "Export Logs for this order" to "Avatax Support Logs" 3) Create a CSV or TEXT file of logs that are readable to the normal user.