http://localhost:4880: This site can't be reached.

[tengann]

I am trying to install ogamma Visual Logger on my Windows 7 Professional PC. I saw that Docker Desktop require Windows 10 therefore I installed Docker on my PC by downloading Docker Toolbox instead.

I managed to clone the repository by running: git clone https://github.com/onewayautomation/ogamma-logger.git and thereafter start desired set of containers using docker-compose command: docker-compose -f docker-compose.yml -f portainer.yml -f timescaledb.yml -f grafana.yml up -d

Here is the output from my Windows PowerShell.

However, when I try to open http://localhost:4880, I get the error: This site can't be reached.

What am I doing wrong here?

[RavilN]

Hi, Need the log files to figure out what is going on here. You can find them under subfolder data/[InstanceId]/logs. If you send the content of the whole folder data as a zip file to support@onewayautomation.com, we will investigate. As a workaround, you can try the Windows distr package for now and run it on a real machine. Thank you, Ravil

[tengann]

There are no log files in my 'data' subfolder. When I tried running docker-compose up instead, I got the following output with the error: Failed to validate license, error: [License validation failed., error: Invalid product key <5>]. Please activate the application using configuration GUI. May I know how can the application activation be done?

[RavilN]

Activation steps are described at https://onewayautomation.com/visual-logger-docs/html/activate.html#activate You will need to login first, default credentials are admin/password. If the login dialog window does not appear, click on the Login menu on the top right corner.

[tengann]

There are no log files in my data subfolder. I only see the following:

As mentioned above, I cloned the repository and started the containers but unable to access the web configuration GUI. Therefore, I am unable to activate the license too.

[RavilN]

OK, I thought this time the GUI was available, as I can see in terminal messages that the service is started. To activate, the GUI is required, but you can not access the GUI. Under folder ./data, more files should appear, for example ./data/values.db Something to do with docker I guess. Folder ./data is not mapped correctly. Maybe for the same reason port 4880 is not mapped to. Can you access other URLs, for example Portainer at localhost:9000, grafana at localhost:3000?

[tengann]

No, I am not able to access any URLs. I guess I will try to reinstall docker and see how it will go.

[RavilN]

Yes, I think that is something to do with Docker.

[tengann]

It is still not working after reinstallation of Docker. Therefore, I tried to do Setup in Windows as from the website. (Only omitting step 1b, Install / Configure database to store time-series data).

Here are the other two prerequisites installed:

However, I am still facing the same problem where I cannot access the web configuration GUI. Where can I find log files for this setup to check what may be going wrong?

[RavilN]

Log files should be under subfolder data/[InstanceId]/logs of the installation folder, where [InstanceId] is unique identifier. If your machine is in a corporate network, then it might be due to your security/firewall settings not allowing opening http ports probably. If you cannot make it work, please schedule troubleshooting session over web meeting at https://calendly.com/opcfy/ovl

[RavilN]

It cannot be reproduced and we did not receive log files to investigate.