New Update Visualizer doesn't work

[justkatia]

Since I've updated the new version the Visualizer menu doesn't appear on my RPi screen anymore. I tried to look for solutions in the previous issues but none of them worked for me. I removed and reinstalled the Piano-LED-Visualizer but this doesn't work either. I would be thankful for your help :)

[onlaj]

Hello. Can you connect to your RPi through SSH and manually start Visualizer?

Use those commands: sudo pkill python3 to stop working python script

sudo python3 /home/Piano-LED-Visualizer/visualizer.py to start script

If it shows any errors copy and paste them here.

[justkatia]

Yes ssh does work. I tried and I have an import error: ImportError: cannot import name 'safe_join' from 'werkzeug.utils' (/usr/lib/python3/dist-packages/werkzeug/utils.py)

[onlaj]

Hmm, it should be installed by default, but try sudo pip3 install Werkzeug

[justkatia]

It says: Requirement already satisfied: Werkzeug in /usr/lib/python3/dist-packages (1.0.1)

[onlaj]

Ok, it seems you have older version installed, try sudo pip3 install Werkzeug --upgrade

[justkatia]

thanks. apparently I could install a new version but now I get another import error if I run the commands xD

[onlaj]

Maybe try to reinstall all required packages? cd /home/Piano-LED-Visualizer sudo pip3 install -r requirements.txt --upgrade --force-reinstall

[justkatia]

wow thank you :) it worked !

[BaseD75]

Great thank you, had the same issue

[vulcanjedi]

Thank you! Me too!