laranceas
commented
4 months ago We have simulated many cases , that when on conference, the call lands from customer to Agent1 and Agent1 to Agent2
When Agent 1 is disconnected the data in the cdr has all relation data , so we can map provide reports for conference, other than Agent1 when customer or Agent2 are disconnected at first the calls does not have any relative uuid to take reports, please help with this
We are made our conference according to the page (https://groups.google.com/g/jssip/c/iT0qmLfRZhw). And its working fine based on the issue no 201.
We are joining the voice track, but the calls does not have any relations in the cdr table, it generates 4 records and first two records have linked uuids and second two records have their linked uuid, but we need to correlate to find this calls was conferenced from this leg of the call in the cdr when more records are available