If the license says, "the software is free to use"
Off topic, → it could be that adding a support type culture could change the premise of doing it on a small scale.
If a community can fund features, and see that it is possible, the threshold of doing it is lowered.
I read https://raccoon.onyxbits.de/blog/reactions-bugreport-free-support/ and this was the best possible means of getting in contact.
should be "guilt tripping"
should be
If the license says, "the software is free to use"
Off topic, → it could be that adding a support type culture could change the premise of doing it on a small scale. If a community can fund features, and see that it is possible, the threshold of doing it is lowered.