We need to distinguish between pets with images and without for the emails sent - we should always send the first email, with or without an image, with some special language in case there isn't one. Then, for those that get images later as the result of a reconciliation, we should send a followup with the picture.
We need to distinguish between pets with images and without for the emails sent - we should always send the first email, with or without an image, with some special language in case there isn't one. Then, for those that get images later as the result of a reconciliation, we should send a followup with the picture.