Closed deathbearbrown closed 8 years ago
Tool: Interviewing
Description: Find real users of your project and interview them. You want to ask them about what they do, what their needs are, their frustrations, what they like to do for fun, in addition to getting pointed feedback about how they might feel about the thing you are creating. You're going to use the information gathered from these interviews to create unbiased personas.
Why use or do it: Interviewing is how you get data to later create personas. It also helps you collect requirements and challenge your own biases about what your users need.
Who’s involved: Find a few key types of users who will be interacting with your project. For example: These can be users of a web application, admin level maintainers of the application, and developer level maintainers.
When to use it:
Interviewing is helpful before every milestone in your project. It's good for collecting requirements as well as checking to see if the implementation is working.
Time commitment: 15 - 20 mins (note: this could go much longer, so be conscious of the clock)
If you are in the same room as participants:
If you are remote:
Some people might find it helpful to use the worksheet here - as a note taking guide:
Examples:
Learn More: Learn more about how to talk to and interview potential stakeholders: Read Talking to Humans by Giff Constable (the PDF is free!)
//todo the interviews wiki guide
I'm picking out the ones in the toolkit list that I know.