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open-eid / firefox-pkcs11-loader

DEPRECATED This package provides a helper script for Firefox that sets up the browser for authentication with Estonian ID-card
GNU Lesser General Public License v2.1
29 stars 7 forks source link

Firefox crash with installed plugin #30

Closed AnKekk closed 3 years ago

AnKekk commented 4 years ago

Firefox crashes without any notification: OS Windows 10 64bit version 2004 (OS build 19041.388) Firefox 79.0 64bit

Faulting application name: firefox.exe, version: 79.0.0.7506, time stamp: 0x5f1601d7 Faulting module name: onepin-opensc-pkcs11.dll, version: 0.20.1.920, time stamp: 0x5eb3c069 Exception code: 0xc0000409 Fault offset: 0x000000000028ea3c Faulting process id: 0x2e8c Faulting application start time: 0x01d66988830b2ed7 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Windows\System32\onepin-opensc-pkcs11.dll Report Id: a4f3a8d1-3305-4b2a-96ed-e94102e9c52c Faulting package full name: Faulting package-relative application ID:

Fault bucket 1651066186720628429, type 5 Event Name: BEX64 Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 79.0.0.7506 P3: 5f1601d7 P4: onepin-opensc-pkcs11.dll P5: 0.20.1.920 P6: 5eb3c069 P7: 000000000028ea3c P8: c0000409 P9: 0000000000000005 P10:

Attached files: \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5E42.tmp.dmp \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5F6B.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5F7C.tmp.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5F8A.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5F9A.tmp.txt

These files may be available here: \?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_f2cd3ca5ad95f87bfc79142da694c8f8161057f3_c03c6358_22e73a37-76a4-4477-b08d-8bc25e8a7df3

Analysis symbol: Rechecking for solution: 0 Report Id: a4f3a8d1-3305-4b2a-96ed-e94102e9c52c Report Status: 268435456 Hashed bucket: a6730c7a2947726d56e9c3f2f8244ecd Cab Guid: 0

ridgewell commented 4 years ago

I am confirming that I am experiencing the same issue. The most recent update caused my Firefox installation to randomly crash without generating a crash report. It is sudden, hangs up, and just quits. It is very frequent (approximately after ~15-20 min of uptime). Unfortunately I'm unable to provide a report from about:crashes in Firefox as a result.

I experience this just by browsing normally (not using any functionalities of the eID extension/application, or Digidoc).

The issue does not occur when Safe mode is enabled. The issue continues to occur in normal mode, even with all extensions disabled (including the eID extensions), hardware acceleration disabled and within the default theme.

I have gone through the troubleshooting steps found at https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help, including checking for RAM errors using Windows memory test and updating my ATI Radeon graphics drivers.

Disabling the two eID extensions including PKCS11-Loader did not resolve the issue. The only way I was able to resolve this was by uninstalling the eID software entirely.

metsma commented 4 years ago

https://github.com/OpenSC/OpenSC/issues/1999

martinpaljak commented 4 years ago

If the issue is fixed upstream, why is there no hotfix available?

metsma commented 3 years ago

This is resolved in latest release.