Closed noob3445 closed 2 weeks ago
Send your support package.
Judging by how it took 60seconds to install the game, I assume you have a fairly underpowered computer. In the past, some people's environments have taken many seconds, even minutes to startup the game's resources (initializing the controller library, etc). The game seems to begin starting up, but locks up:
[33:08] [info] OpenGOAL Runtime 1.0
[33:08] [info] GFX Init
[33:08] [info] Loading debug settings at C:\Users\ilias\AppData\Roaming\OpenGOAL\jak1\misc\debug-settings.json
[33:08] [info] SDL Initialized, compiled with version - 2.30.0 | linked with version - 2.30.0
[33:08] [info] gl init took 0.006s
I'm not 100% sure that is your problem but atleast in those situations, there was nothing we could do and it was the fault of that person's setup.
Re-open with more information / context if this persists. This does not appear to be a wide-spread problem.
Acknowledgements
Attach Support Package / Log Files (drag and drop)
jak1.2024-06-02T12-33-08.log jak1.2024-06-02T12-33-26.log jak1.2024-06-02T12-35-25.log jak1.2024-06-02T12-35-29.log jak1.2024-06-02T12-35-30.log jak1.2024-06-02T12-35-31.log jak1.2024-06-02T12-35-32.log jak1.2024-06-02T12-35-36.log jak1.2024-06-02T12-35-37.log extractor.2024-06-02T12-27-46.log extractor.2024-06-02T12-28-02.log extractor.2024-06-02T12-28-24.log
Describe the Bug
hello so i go to open jak 1 and its not opening what i can do?
How To Reproduce
i click play and its not opening
Operating System
windows 11
Launcher Version
v2.4.6
Tooling Version
v0.2.13