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open-telemetry / opentelemetry-helm-charts

OpenTelemetry Helm Charts
https://opentelemetry.io
Apache License 2.0
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CurrencyService - OTLP Metric GRPC Exporter DNS resolution failed. #783

Open rcastley opened 1 year ago

rcastley commented 1 year ago

Hi,

In the logs for the currency service I am seeing the following error after install the Helm chart as per the docs. This is running in a AWS EKS cluster.

[Error] File: /opentelemetry-cpp/exporters/otlp/src/otlp_grpc_metric_exporter.cc:74 [OTLP METRIC GRPC Exporter] Export() failed: DNS resolution failed for otelcol:4317: C-ares status is not ARES_SUCCESS qtype=AAAA name=otelcol is_balancer=0: Domain name not found

Many thanks

puckpuck commented 1 year ago

I'm able to reproduce this. Need to track down why it's happening.