Suddently stop working, no sucess if I updated the version, I was using version 4.55

[alvaroespinola]

Are you using the latest version of the library?

• [X] I have checked and am using the latest version of the library.

What type of session are you experiencing this issue on?

Multi-device and I have set multiDevice to true in my config OR am using the --multi-device flag

What type of host account are you experiencing this issue on?

Business account

Mode

EASY API/CLI

Current Behavior

I encountered a problem with version 4.55 and attempted to resolve it by updating to version 4.57. Unfortunately, the issue persists despite the update. The system freezes intermittently during the QR scanning process, and sometimes does not scan the code at all. Even after a fresh installation, the problem remains unresolved.

Expected Behavior

npx @open-wa/wa-automate@latest -p 55995 -k 'k.............................' --keep-alive --l 'C6C........................................F88A' -w 'http://192.168.77.118:3002' --multi-device

Steps To Reproduce

npx @open-wa/wa-automate@latest -p 55995 -k 'k.............................' --keep-alive --l 'C6C........................................F88A' -w 'http://192.168.77.118:3002' --multi-device

Windows 10

create() code OR full CLI command + CONFIG

No response

DEBUG INFO

{
  "WA_VERSION": "2.2307.10",
  "WA_AUTOMATE_VERSION": "4.57.0",
  "BROWSER_VERSION": "HeadlessChrome/111.0.5555.0",
  "START_TS": 1676928458908,
  "RAM_INFO": "Total: 4.24 GB | Free: 1.47 GB",
  "PPTR_VERSION": "19.7.2",
  "LATEST_VERSION": true,
  "CLI": true
}

Environment

- OS: Windows 10
- Node: 16.19.0
- npm: 9.2.0

Screenshots/Logs

No response

Anything else?

No response

[alvaroespinola]

problem seems to affect whatsapp bussiness only, other whatsapp works without issue.

[3dluis]

We have the same problem.

[smashah]

@3dluis please try again with --debug --verbose flags:

npx @open-wa/wa-automate@latest -p 55995 --debug --verbose --disable-spins

then share your logs here please

[smashah]

@alvaroespinola try with --qr-timeout 0 and make sure to scan the qr code instantly

[smashah]

@alvaroespinola what is the problem? It looks like it loaded just fine??

[3dluis]

@smashah The problem is with the whatsapp business account.

[smashah]

@3dluis please show me those logs and screenshots then. I tested with my wa business account and it's working fine so that's why I need to see your logs.

[3dluis]

[smashah]

@3dluis please share the launch logs as i have requested. If not i can just close this issue with a wontfix

[alvaroespinola]

"The account has been suspended due to the use of an unofficial version of WhatsApp, developed by third parties and that violates the Terms of Service. WhatsApp does not endorse these applications due to the lack of privacy and security guarantee for users. To continue using WhatsApp, the official application must be downloaded from the website or app stores. Continued violation of the Terms of Service may result in permanent suspension of the account. It is recommended to carefully read the Terms of Service and use WhatsApp responsibly."