Am I right, that executing the refund is just a normal payment, with references to the original transaction from the payee side of the original transaction?
Am I right, that there is no API to send a refund request from the payer side?
To which, Sam replied:
To your question - From the Payer side, there is no request or resource in the API that can be used to raise this request directly, but it can be raised as a request indirectly on /transactionRequests. Co-ordination of this has to be done by other channels. This is discussed in the API Definition indicating that it should be raised by a Customer Care Executive (CCE) of the initial Payer FSP by raising it with the Payee FSPs representatives or using a similar mechanism.
Otherwise its similar to a normal payment (Payee initiated using /transactionRequests), and there are fields for capturing information specific to Refunds, for example in transactionType, which has a more specific refundInfo to capture the refund related information and such other fields
In order to be compliant with the L1 principles, we should enable DFSPs to providing refunds by supporting the approach mandated by the API: https://github.com/mojaloop/mojaloop-specification/blob/master/documents/Use%20Cases.md#411-refund
From which Istvan inquired, hi Sam, previously I have found this info on Refunds. https://mojaloop.io/documentation/contributors-guide/frequently-asked-questions.html#35-why-are-there-no-reversals-allowed-on-a-mojaloop (seems not accessible on the new site) can you share some info, where we could find the links to the API related to refund?
Am I right, that executing the refund is just a normal payment, with references to the original transaction from the payee side of the original transaction?
Am I right, that there is no API to send a refund request from the payer side?
To which, Sam replied:
To your question - From the Payer side, there is no request or resource in the API that can be used to raise this request directly, but it can be raised as a request indirectly on /transactionRequests. Co-ordination of this has to be done by other channels. This is discussed in the API Definition indicating that it should be raised by a Customer Care Executive (CCE) of the initial Payer FSP by raising it with the Payee FSPs representatives or using a similar mechanism.
Otherwise its similar to a normal payment (Payee initiated using /transactionRequests), and there are fields for capturing information specific to Refunds, for example in transactionType, which has a more specific refundInfo to capture the refund related information and such other fields