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openSUSE / open-build-service

Build and distribute Linux packages from sources in an automatic, consistent and reproducible way #obs
https://openbuildservice.org
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Show a "report bug" button on packages in openSUSE:Factory and other distro projects #14987

Open Vogtinator opened 1 year ago

Vogtinator commented 1 year ago

Is your feature request related to a problem? Please describe. Especially recently, users use comments on OBS packages as a place to report bugs. This is not the right way and will hopefully be disabled soon (https://github.com/openSUSE/open-build-service/issues/4192). However, this is a sign that somehow users gravitate towards those pages on OBS instead of bugzilla and we need a way to get them onto the right track again.

Describe the solution you'd like Like for other packages on OBS where there is a bugowner defined, distro packages should also have a "report bug" button that ends up on bugzilla, with the appropriate assignee/cc (bugowner/maintainer from devel pkg/prj) and subject/text (project and package name) filled out as much as possible.

In the case that comments are disabled, the report bug button could be placed next to where the comments would be.

Describe alternatives you've considered None.

Additional context Most of https://github.com/openSUSE/open-build-service/issues/4192

bmwiedemann commented 1 year ago

An example link template could be https://bugzilla.opensuse.org/enter_bug.cgi?classification=28&product=openSUSE+Tumbleweed&op_sys=openSUSE+Factory&cf_foundby=Community+User&short_desc=PACKAGENAME%3A+SUMMARY&comment=LONG+DESCRIPTION

hellcp-work commented 1 year ago

I think those other fields may be a bit out of scope for this bug, but it's not a bad idea to have a way to define additional parameters in projects

Vogtinator commented 1 year ago

14988 looks good, but there's one missing part: AFAICT the link would then use the same product/component as other packages, namely "openSUSE.org" "3rd party software". There would have to be a way to configure a bugzilla link per project.

Vogtinator commented 1 year ago

I think those other fields may be a bit out of scope for this bug, but it's not a bad idea to have a way to define additional parameters in projects

Yes, which is why I reported this as a feature. Until comments are disabled, ~noone will use the report bug link anyway...

hellcp-work commented 1 year ago

Until comments are disabled, ~noone will use the report bug link anyway...

That's hopefully gonna be in the next sprint, so within the next 2 weeks