PHP Fatal error: Uncaught GuzzleHttp\Exception\ConnectException: cURL error 28: Operation timed out after

[iamved777]

Hi! I am using API like this

 $client = OpenAI::factory()
    ->withHttpClient(new \GuzzleHttp\Client(['timeout' => 90, 'connect_timeout' => 90]))
    ->withApiKey($yourApiKey)
    ->make();
    $response = array();

    $prompt = "Please rewrite this text without adding any placeholder:".
    $body;

    try{
        $result = $client->chat()->create([
          'model' => 'gpt-3.5-turbo',
          'messages' => [
              ['role' => 'user', 'content' => $prompt],
          ],
      ]);

      $content = $result['choices'][0]['message']['content'];

      $response[] = array(
            'status' => true,
            'body' => $content
        );

    }catch(\OpenAI\Exceptions\ErrorException $e){
        $response[] = array(
            'status' => false
        );

    }

Its working fine but sometime I am getting curl error like this and I am not able to handle it.

PHP Fatal error: Uncaught GuzzleHttp\Exception\ConnectException: cURL error 28: Operation timed out after 90000 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://api.openai.com/v1/chat/completions in /home/user/public_html/mydomains/crons/5/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php:210

Let me know if anyone here can help me for solve the issue.

Thanks!

[StarterES-sgaleano]

Hi, @iamved777 did you managed to fix the issue? Im having the same, mine its dying after 30s. Thanks in advance.

[iamved777]

@StarterES-sgaleano I am still facing same issue, I think No one interested in solve the issue or share the solution. Still waiting for someone to help us. Thanks!

[StarterES-sgaleano]

@iamved777 , im sure that you maybe already knew about this, but in the config file there its a Key for the time out, maybe if you can manage to increase it from there it helps?

[chrisrickard]

Hey guys, This is not a library issues, but correct behaviour due to the OpenAI's API not returning data within the specified timeout limit set, e.g. 90 seconds as per the code ->withHttpClient(new \GuzzleHttp\Client(['timeout' => 90, 'connect_timeout' => 90]))

You need to manage this when any other API endpoint, and retry, or fail etc, based on your specific use case.

Personally I have a 240 second timeout - but many times its better to keep it short (e.g. default 30 secs) and simply retry.

[gehrisandro]

Agree to @chrisrickard

[iamved777]

Hi! There no any solution provided in any reply and just closed without proper resolution. Since curl is getting used by OPENAI, we have to use some method to catch error.

@chrisrickard is saying to retry, but how we can know that error occured and so we need to retry? any example? Thanks!