I can no longer upload files to vector store with AzureOpenAI

[matteopulega]

Confirm this is an issue with the Python library and not an underlying OpenAI API

• [X] This is an issue with the Python library

Describe the bug

Hi,

From 2 days till now i'm getting error when I try to upload files in vector stores using AzureOpenAI package. The same code works with OpenAI.

I changed nothing in my code but from 31/07/2024 it doesn't work with AzureOpenAI.

The output of file_batch:

File batch: FileCounts(cancelled=0, completed=0, failed=1, in_progress=0, total=1)
File batch status: failed

File status: failed
File last error: LastError(code='server_error', message='An internal error occurred.')

Are there some problems with AzureOpenAI ?

Thanks, Matteo

To Reproduce

Use a simple file.txt or other types.

Execute the code and see the result.

Code snippets

from openai import AzureOpenAI
client = AzureOpenAI(
      api_key=os.getenv("AZURE_OPENAI_API_KEY"),  
      api_version="2024-05-01-preview",
      azure_endpoint = os.getenv("AZURE_OPENAI_ENDPOINT")
      )
file_stream = open("path/of/my/simple/file.txt", "rb")

vector_store = client.beta.vector_stores.create(name="vs_test_assistant_v2")
vector_store_id = vector_store.id

print("Uploading file to vector store..")
file_batch = client.beta.vector_stores.file_batches.upload_and_poll(
          vector_store_id=vector_store_id, 
          files=[file_stream],
          )

print(f"File batch status: {file_batch.status}")
print(f"File batch: {file_batch.file_counts}")
file = client.beta.vector_stores.files.list(vector_store_id).data[0]
print(f"File status: {file.status}")
if file.status == "failed":
    print(f"File last error: {file.last_error}")

OS

Linux

Python version

Python v3.10.12

Library version

openai v1.37.2

[RobertCraigie]

cc @kristapratico

[kristapratico]

@matteopulega I'm not able to reproduce the error. Can you share which region your Azure OpenAI resource is in?

If this is still failing today, I recommend opening a support ticket against the service.

[matteopulega]

The region Is swedencentral.