openai.error.AuthenticationError: <empty message>

[grumpyp]

Describe the bug

Since yesterday 24.05.2023 around your outage I am facing this errors:

..
  File "/opt/homebrew/lib/python3.10/site-packages/openai/api_resources/embedding.py", line 33, in create
    response = super().create(*args, **kwargs)
  File "/opt/homebrew/lib/python3.10/site-packages/openai/api_resources/abstract/engine_api_resource.py", line 153, in create
    response, _, api_key = requestor.request(
  File "/opt/homebrew/lib/python3.10/site-packages/openai/api_requestor.py", line 230, in request
    resp, got_stream = self._interpret_response(result, stream)
  File "/opt/homebrew/lib/python3.10/site-packages/openai/api_requestor.py", line 624, in _interpret_response
    self._interpret_response_line(
  File "/opt/homebrew/lib/python3.10/site-packages/openai/api_requestor.py", line 687, in _interpret_response_line
    raise self.handle_error_response(
openai.error.AuthenticationError: <empty message>

I tried several approaches, thought LangChain would be the problem, thought a vectorstore is it, but now I think it must be something with the API as I rebuilt with several options and it all leads to the same error.

To Reproduce

openai.api_key = OPENAI_KEY or os.getenv("OPENAI_API_KEY")

# where texts can be a list of strings like 
texts = ["test", "foo"]
for i in texts:
    response = openai.Embedding.create(
        input=i,
        model="text-embedding-ada-002"
    )
    embeddings = response['data'][0]['embedding']

Code snippets

No response

OS

macOS, m1-chip

Python version

Python 3.10.9

Library version

openai==0.27.7

[MinuraPunchihewa]

Hey @talperetz, Which version did you downgrade to in order to avoid this?

[MinuraPunchihewa]

I am still getting the same error, even with this version. I am actually trying to use SQLDatabaseChain.

[MinuraPunchihewa]

I am getting the same error when trying to use the SQL Database Agent.

This is my code,

from langchain.agents import create_sql_agent
from langchain.agents.agent_toolkits import SQLDatabaseToolkit
from langchain import SQLDatabase
from langchain.chat_models import ChatOpenAI

llm = ChatOpenAI(model_name='gpt-3.5-turbo')

db = SQLDatabase.from_uri("sqlite:///chinook.db")
toolkit = SQLDatabaseToolkit(db=db, llm=llm)

agent_executor = create_sql_agent(
    llm=llm,
    toolkit=toolkit,
    verbose=True
)

agent_executor.run("Describe the playlisttrack table")

I am running the latest versions of Python, langchain and openai.

[grumpyp]

I am getting the same error when trying to use the SQL Database Agent.

This is my code,

from langchain.agents import create_sql_agent
from langchain.agents.agent_toolkits import SQLDatabaseToolkit
from langchain import SQLDatabase
from langchain.chat_models import ChatOpenAI

llm = ChatOpenAI(model_name='gpt-3.5-turbo')

db = SQLDatabase.from_uri("sqlite:///chinook.db")
toolkit = SQLDatabaseToolkit(db=db, llm=llm)

agent_executor = create_sql_agent(
    llm=llm,
    toolkit=toolkit,
    verbose=True
)

agent_executor.run("Describe the playlisttrack table")

I am running the latest versions of Python, langchain and openai.

LangChain uses the OpenAI Python SDK so that's the main issue. I had as described problems with several libraries.

[xmnlab]

same error here with openai.Completion.create and openai 0.26.0

[xmnlab]

does anyone managed to workaround this?

[moaaz12-web]

Im also getting the same "AuthenticationError: " error when using langchain, serpapi, and openai. Openai is downgraded to 0.26 but stil the same error, any solutions yet?

Heres a pic:

[hylarucoder]

openai.error.AuthenticationError: hwchase17/langchain#5215

not work even downgraded to 0.26

[xmnlab]

In our case, we generated another token, and that fixed the issue

[JosephBARBIERDARNAL]

Create and use another api key fixed the problem for me.

[JosephBARBIERDARNAL]

update: it just works for a few prompts and then the bug appears again

[junaedsiam]

Not working !

[hallacy]

Hi! Does anyone have a request ID we could use to look into this issue?

[hallacy]

Actually, that might not help. Could we instead ask for more debugging information? The Authentication Error should have more details. Something like this as a wrapper around your code might do the trick:

try:
  # openai stuff
except openai.error.AuthenticationError as e:
  print("OpenAI unknown authentication error")
  print(e.json_body)
  print(e.headers)

[amirymax]

i had this problem. When i checked my API key on platform.openai.com, it had disappeared. I know i havent deleted it, but suddenly it had been lost. So i just created a new API key and continued using without problems. Hope this will also solve you problems guys ))

[stanstan86]

I am having the same issue, even though I was running the same code some weeks prior to this without any problems. It seems that there is something wrong with the API key. So like others have suggested here, I did delete my old one and created a new one, and even made sure that it was updated correctly. I run the same code, but still get the same error and in addition to that, the new API key displays that it was "never" used so far.

OpenAI unknown authentication error
{'error': {'message': '', 'type': 'invalid_request_error', 'param': None, 'code': 'invalid_api_key'}}
{'Date': 'Thu, 01 Jun 2023 12:38:56 GMT', 'Content-Type': 'application/json; charset=utf-8', 'Content-Length': '146', 'Connection': 'keep-alive', 'vary': 'Origin', 'x-request-id': 'd2353b8b4c1ddfd7d1d0aa78cd59afd9', 'strict-transport-security': 'max-age=15724800; includeSubDomains', 'CF-Cache-Status': 'DYNAMIC', 'Server': 'cloudflare', 'CF-RAY': '7d07843bbb8aaca3-TXL', 'alt-svc': 'h3=":443"; ma=86400'}

[stanstan86]

never mind, I just saw that for me my 3-month free trial just expired. I didn't know about this. EDIT: I took care of the issue that my 3-month free trial expired. But the same error consists:

OpenAI unknown authentication error
{'error': {'message': '', 'type': 'invalid_request_error', 'param': None, 'code': 'invalid_api_key'}}
{'Date': 'Thu, 01 Jun 2023 14:11:39 GMT', 'Content-Type': 'application/json; charset=utf-8', 'Content-Length': '146', 'Connection': 'keep-alive', 'vary': 'Origin', 'x-request-id': '5bebb01f411798fa51954504c76ee762', 'strict-transport-security': 'max-age=15724800; includeSubDomains', 'CF-Cache-Status': 'DYNAMIC', 'Server': 'cloudflare', 'CF-RAY': '7d080c0e0f27726d-HAM', 'alt-svc': 'h3=":443"; ma=86400'}

So, somehow the api key is still invalid and it cannot be that it was exposed in a public repo, because I just created it.

[amirymax]

this also can happen when you API-key is on public. Such as a github public repository

[mehmetkoca]

can you try the solution in this order?

1- open .env file (in project root directory) & add OPENAI_API_KEY OPENAI_API_KEY=sk-....

2- implement this lines in your python file:

config = dotenv_values('.env')
openai.api_key = config['OPENAI_API_KEY']
os.environ['OPENAI_API_KEY'] = config['OPENAI_API_KEY']

3- call langchain method (implicitly openai method)

I saw that LangChain read the wrong key from os's environment value

[stanstan86]

Ty, I will try it out. However, could you explain step 3 a bit more? Sorry, I never worked with langchain before, so not sure, how you mean this. How do I call the langchain method implicitly? What I'm doing atm is, I am saving my api key as an os environment variable, like you said and then simply read it from there and then call the openai.ChatCompletion.create-method.

[mehmetkoca]

@stanstan86 I responded that way because the person who asked the question mentioned using LangChain. You don't have to use LangChain.

[stanstan86]

@mehmetkoca thank you! Your solution works for me! I still don't know, why my old code stopped working, but I'm just glad, it works now:)

[jhallard]

@grumpyp can you check if the environment variable OPENAI_API_KEY_PATH is defined in your environment? I want to see if the right API Key (stored under the OPENAI_API_KEY envvar) is being clobbered by an old key stored under that path

Just given your description of the issue, I'm unable to reproduce it. The code

openai.api_key = OPENAI_KEY or os.getenv("OPENAI_API_KEY")

# where texts can be a list of strings like 
texts = ["test", "foo"]
for i in texts:
    response = openai.Embedding.create(
        input=i,
        model="text-embedding-ada-002"
    )
    embeddings = response['data'][0]['embedding']

Works for me and I have my API key under the OPENAI_API_KEY envvar

[grumpyp]

@grumpyp can you check if the environment variable OPENAI_API_KEY_PATH is defined in your environment? I want to see if the right API Key (stored under the OPENAI_API_KEY envvar) is being clobbered by an old key stored under that path

Just given your description of the issue, I'm unable to reproduce it. The code

openai.api_key = OPENAI_KEY or os.getenv("OPENAI_API_KEY")

# where texts can be a list of strings like 
texts = ["test", "foo"]
for i in texts:
    response = openai.Embedding.create(
        input=i,
        model="text-embedding-ada-002"
    )
    embeddings = response['data'][0]['embedding']

Works for me and I have my API key under the OPENAI_API_KEY envvar

Hi,

I guess the issue is a bit trickier. I usually had the key's stored in my IDE-settings. Right now it actually also does work for me using my posted example.

[haomengqi00709]

update: it just works for a few prompts and then the bug appears again Any update? I cannot use any vectorstores...

[jhallard]

update: it just works for a few prompts and then the bug appears again Any update? I cannot use any vectorstores...

Hello @haomengqi00709, did you read my comment here? If you don't have multiple API keys clobbering one another, can you provide more precise steps for reproducing this issue?

[haomengqi00709]

Hi Jhallard,

THank you so much for your help!

I was previously using getenv from envar ( I saw Andrew was using it I think), it stopped working as soon as I tried to post it on github repo. I tried to update the new API in envar or rename another envar in the system, they both don't work... I have no clue what's going on lol.

[grumpyp]

Hi Jhallard,

THank you so much for your help!

I was previously using getenv from envar ( I saw Andrew was using it I think), it stopped working as soon as I tried to post it on github repo. I tried to update the new API in envar or rename another envar in the system, they both don't work... I have no clue what's going on lol.

that's what I am saying. I have no clue about your infrastructure but is it possible that several locations sometimes have this issue?

[jhallard]

When this shows up again, can you wrap your code in this try/except logic so that I can inspect the response headers? That will help me track down the request within our systems and can help pinpoint the issue

try:
  # openai stuff
except openai.error.AuthenticationError as e:
  print("OpenAI unknown authentication error")
  print(e.json_body)
  print(e.headers)

[grumpyp]

Hi @jhallard

there you go.

{'error': {'message': '', 'type': 'invalid_request_error', 'param': None, 'code': 'invalid_api_key'}}
{'Date': 'Tue, 13 Jun 2023 18:06:34 GMT', 'Content-Type': 'application/json; charset=utf-8', 'Content-Length': '146', 'Connection': 'keep-alive', 'vary': 'Origin', 'x-request-id': '66b5411950e945e8f05db2985f537e3e', 'strict-transport-security': 'max-age=15724800; includeSubDomains', 'CF-Cache-Status': 'DYNAMIC', 'Server': 'cloudflare', 'CF-RAY': '7d6c44a80dfc03e2-LIS', 'alt-svc': 'h3=":443"; ma=86400'}

Another hint:

The exception falls here: https://github.com/grumpyp/chroma-langchain-tutorial/blob/3a79ade5cbb9e8f4a6dcdd11e8545e78472fcb16/whsiper-langchain-chroma/ask_the_audio.py#L33

---

the same key works here tho ;)

openai.api_key = "key"

# where texts can be a list of strings like 
texts = ["test", "foo"]
for i in texts:
    response = openai.Embedding.create(
        input=i,
        model="text-embedding-ada-002"
    )
    embeddings = response['data'][0]['embedding']

It's a good start for you to investigate 🍀

[kcarnold]

Possible cause (we have other problems so it's not clear that this is the solution): comment out any openai.organization = assignment. Perhaps the request is coming in with a mismatched organization id.

[jhallard]

@grumpyp I'm able to reproduce this on the /v1/engine/text-emebedding-ada-002/embeddings endpoint, but only if I include an invalid API key (for example, if I run the whisper-langchain-chroma/ask_the_audio.py file without changing the os.environ["OPENAI_API_KEY"] line to point to my valid API key).

For some reason, only for the embeddings endpoint are we returning an empty error message instead of the one that we expect. We expect this error message

Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "/Users/john.allard/code/openai-python/openai/api_resources/abstract/listable_api_resource.py", line 60, in list
    response, _, api_key = requestor.request(
  File "/Users/john.allard/code/openai-python/openai/api_requestor.py", line 230, in request
    resp, got_stream = self._interpret_response(result, stream)
  File "/Users/john.allard/code/openai-python/openai/api_requestor.py", line 623, in _interpret_response
    self._interpret_response_line(
  File "/Users/john.allard/code/openai-python/openai/api_requestor.py", line 683, in _interpret_response_line
    raise self.handle_error_response(
openai.error.AuthenticationError: Incorrect API key provided: api-key-here. You can find your API key at https://platform.openai.com/account/api-keys.

But we get this one

Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "/Users/john.allard/code/openai-python/openai/api_resources/embedding.py", line 39, in create
    response = super().create(*args, **kwargs)
  File "/Users/john.allard/code/openai-python/openai/api_resources/abstract/engine_api_resource.py", line 137, in create
    response, _, api_key = requestor.request(
  File "/Users/john.allard/code/openai-python/openai/api_requestor.py", line 230, in request
    resp, got_stream = self._interpret_response(result, stream)
  File "/Users/john.allard/code/openai-python/openai/api_requestor.py", line 623, in _interpret_response
    self._interpret_response_line(
  File "/Users/john.allard/code/openai-python/openai/api_requestor.py", line 683, in _interpret_response_line
    raise self.handle_error_response(
openai.error.AuthenticationError: <empty message>

However, they're the same underlying error. I'll continue to look into this, but for anyone who finds this thread: Please, confirm the validity of your OpenAI API key by running something like

import openai
openai.File.list()

And seeing what the response is

[haomengqi00709]

@grumpyp I'm able to reproduce this on the /v1/engine/text-emebedding-ada-002/embeddings endpoint, but only if I include an invalid API key (for example, if I run the whisper-langchain-chroma/ask_the_audio.py file without changing the os.environ["OPENAI_API_KEY"] line to point to my valid API key).

For some reason, only for the embeddings endpoint are we returning an empty error message instead of the one that we expect. We expect this error message

Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "/Users/john.allard/code/openai-python/openai/api_resources/abstract/listable_api_resource.py", line 60, in list
    response, _, api_key = requestor.request(
  File "/Users/john.allard/code/openai-python/openai/api_requestor.py", line 230, in request
    resp, got_stream = self._interpret_response(result, stream)
  File "/Users/john.allard/code/openai-python/openai/api_requestor.py", line 623, in _interpret_response
    self._interpret_response_line(
  File "/Users/john.allard/code/openai-python/openai/api_requestor.py", line 683, in _interpret_response_line
    raise self.handle_error_response(
openai.error.AuthenticationError: Incorrect API key provided: api-key-here. You can find your API key at https://platform.openai.com/account/api-keys.

But we get this one

Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "/Users/john.allard/code/openai-python/openai/api_resources/embedding.py", line 39, in create
    response = super().create(*args, **kwargs)
  File "/Users/john.allard/code/openai-python/openai/api_resources/abstract/engine_api_resource.py", line 137, in create
    response, _, api_key = requestor.request(
  File "/Users/john.allard/code/openai-python/openai/api_requestor.py", line 230, in request
    resp, got_stream = self._interpret_response(result, stream)
  File "/Users/john.allard/code/openai-python/openai/api_requestor.py", line 623, in _interpret_response
    self._interpret_response_line(
  File "/Users/john.allard/code/openai-python/openai/api_requestor.py", line 683, in _interpret_response_line
    raise self.handle_error_response(
openai.error.AuthenticationError: <empty message>

However, they're the same underlying error. I'll continue to look into this, but for anyone who finds this thread: Please, confirm the validity of your OpenAI API key by running something like

import openai
openai.File.list()

And seeing what the response is

Hi @jhallard, I just tested it again... and it worked... I have no idea what happened, I didn't change anything lol, thanks for your help!

[jamessha]

I just ran into this problem out of the blue on GAE even though it was working locally, turns out on GAE env vars from secrets get single quotes places around them for some reason, and openai wasn't handling that. So the following fixed it for me

key = os.environ.get(OPENAI_API_KEY).replace("'", "")
openai.api_key = key

Hopefully this helps someone else

[iiSmiley]

I just ran into this problem today. For some reason, using the openai key without the openai organization solved the problem.

[gh18l]

I just ran into this problem today. For some reason, using the openai key without the openai organization solved the problem.

@iiSmiley Can you tell me how to use openai key without organization?

[Amar1701]

Describe the bug

Since yesterday 24.05.2023 around your outage I am facing this errors:

..
  File "/opt/homebrew/lib/python3.10/site-packages/openai/api_resources/embedding.py", line 33, in create
    response = super().create(*args, **kwargs)
  File "/opt/homebrew/lib/python3.10/site-packages/openai/api_resources/abstract/engine_api_resource.py", line 153, in create
    response, _, api_key = requestor.request(
  File "/opt/homebrew/lib/python3.10/site-packages/openai/api_requestor.py", line 230, in request
    resp, got_stream = self._interpret_response(result, stream)
  File "/opt/homebrew/lib/python3.10/site-packages/openai/api_requestor.py", line 624, in _interpret_response
    self._interpret_response_line(
  File "/opt/homebrew/lib/python3.10/site-packages/openai/api_requestor.py", line 687, in _interpret_response_line
    raise self.handle_error_response(
openai.error.AuthenticationError: <empty message>

I tried several approaches, thought LangChain would be the problem, thought a vectorstore is it, but now I think it must be something with the API as I rebuilt with several options and it all leads to the same error.

To Reproduce

openai.api_key = OPENAI_KEY or os.getenv("OPENAI_API_KEY")

# where texts can be a list of strings like 
texts = ["test", "foo"]
for i in texts:
    response = openai.Embedding.create(
        input=i,
        model="text-embedding-ada-002"
    )
    embeddings = response['data'][0]['embedding']

Code snippets

No response

OS

macOS, m1-chip

Python version

Python 3.10.9

Library version

openai==0.27.7

how you overcome this?

[Amar1701]

because me also issuing the same error

[jhallard]

@Amar1701 can you try a different endpoint besides embeddings, for instance, completions? E.g.

import openai

openai.ChatCompletion.create(
  model="gpt-3.5-turbo",
  messages=[
        {"role": "system", "content": "You are a helpful assistant."},
        {"role": "user", "content": "Who won the world series in 2020?"},
        {"role": "assistant", "content": "The Los Angeles Dodgers won the World Series in 2020."},
        {"role": "user", "content": "Where was it played?"}
    ]
)

And let me know what the output is?

[Amar1701]

@jhallard thankyou! I'll try this one! Btw could you please text me through WhatsApp! Bcoz I'm facing other issues too ! My WhatsApp number: 8072046960

[Amar1701]

@jhallard

I FACE THIS ISSUE AFTER WRITING THE CODE YOU SENT

C:\Users\AMARNATH.C\OneDrive\Documents\newChatbot\chatbotSRM>python manage.py runserver Watching for file changes with StatReloader Performing system checks...

System check identified no issues (0 silenced). June 21, 2023 - 12:00:27 Django version 4.2.2, using settings 'chatbotSRM.settings' Starting development server at http://127.0.0.1:8000/ Quit the server with CTRL-BREAK.

[21/Jun/2023 12:00:45] "GET / HTTP/1.1" 200 4438 Internal Server Error: / Traceback (most recent call last): File "C:\Users\AMARNATH.C\AppData\Local\Programs\Python\Python311\Lib\site-packages\django\core\handlers\exception.py", line 55, in inner response = get_response(request) ^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\AMARNATH.C\AppData\Local\Programs\Python\Python311\Lib\site-packages\django\core\handlers\base.py", line 197, in _get_response response = wrapped_callback(request, *callback_args, *callback_kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\AMARNATH.C\OneDrive\Documents\newChatbot\chatbotSRM\chatbot\views.py", line 50, in chatbot response = ask_openai(message) ^^^^^^^^^^^^^^^^^^^ File "C:\Users\AMARNATH.C\OneDrive\Documents\newChatbot\chatbotSRM\chatbot\views.py", line 17, in ask_openai openai.ChatCompletion.create( File "C:\Users\AMARNATH.C\AppData\Local\Programs\Python\Python311\Lib\site-packages\openai\api_resources\chat_completion.py", line 25, in create
return super().create(args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\AMARNATH.C\AppData\Local\Programs\Python\Python311\Lib\site-packages\openai\api_resources\abstract\engine_apiresource.py", line 153, in create response, , api_key = requestor.request( ^^^^^^^^^^^^^^^^^^ File "C:\Users\AMARNATH.C\AppData\Local\Programs\Python\Python311\Lib\site-packages\openai\api_requestor.py", line 298, in request resp, got_stream = self._interpret_response(result, stream) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\AMARNATH.C\AppData\Local\Programs\Python\Python311\Lib\site-packages\openai\api_requestor.py", line 700, in _interpret_response self._interpret_response_line( File "C:\Users\AMARNATH.C\AppData\Local\Programs\Python\Python311\Lib\site-packages\openai\api_requestor.py", line 763, in _interpret_response_line
raise self.handle_error_response( openai.error.AuthenticationError: [21/Jun/2023 12:01:10] "POST / HTTP/1.1" 500 98141

[gh18l]

This problem has been bothering me for a week.

Finally, I found out that when you pass your openai-api-key to a public space(such as github), your openai-api-key on the OpenAI website(https://platform.openai.com/account/api-keys) will be automatically deleted, and then you will have this error report.

So you must regenerate a key and ensure that it is not transferred to the public space.