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openaustralia / righttoknow

Theme for, and issues specific to, Right To Know.
https://www.righttoknow.org.au/
MIT License
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E-mail Threading #835

Open pinkforest opened 2 months ago

pinkforest commented 2 months ago

It seems people are confused on keeping the threaded requests helpful to the authorities.

I got at least one authority being confused about several separate requests and I suspect the e-mail is not threaded so the authority would see them as a single thread.

Now in order to keep the information threaded under a request it seems we have to copy the initial request into any follow-ups clarifications etc. ?

benrfairless commented 2 months ago

My understanding is email threading sometimes doesn't occur, however, if an authority replies with a specific subject that subject is generally moved across.

I agree that threading could be useful, I wonder if this has been raised upstream yet.

benrfairless commented 1 month ago

Missive conversation: https://mail.missiveapp.com/#inbox/conversations/cbf4bc45-e940-4142-ad08-4ca92612b27f