search

opencarecc / graph-ryder-dashboard

A dashboard for exploring and summarizing an online forum with ethnographic coding
http://opencare.cc
Apache License 2.0
3 stars 1 forks source link

Detangler view has stopped working #36

Open albertocottica opened 6 years ago

albertocottica commented 6 years ago
guywiz commented 6 years ago

(This is not really an issue, not a dev issue for sure, neither a malfunction of the platform.)

The Detangler view relies pre-computed graphs that are loaded in the different synchronized views. Now, GraphRyder maintains, on server-side, a set of graphs to feed the different views of all instances of GraphRyder on the web. GraphRyder only keeps a fixed number of graphs to avoid overloading. When a new graph needs to be stored, the oldest one is dropped. A problem occurs (like the one you experienced) when a view requires a graph that has been discarded.

Solution: go to settings, ask for graph "regeneration" (check UsersToUsers Graph and CommentsAndPosts Graph).

albertocottica commented 6 years ago

Understood. We do need documentation... If even I get stuck, more casual users will get very confused.

On 10 Jan 2018 10:41, "guywiz" notifications@github.com wrote:

(This is not really an issue, not a dev issue for sure, rather a temporary malfunction of the platform itself.)

The Detangler view relies pre-computed graphs that are loaded in the different synchronized views. Now, GraphRyder maintains, on server-side, a set of graphs to feed the different views of all instances of GraphRyder on the web. GraphRyder only keeps a fixed number of graphs to avoid overloading. When a new graph needs to be stored, the oldest one is dropped. A problem occurs (like the one you experienced) when a view requires a graph that has been discarded.

Solution: go to settings, ask for graph "regeneration" (check UsersToUsers Graph and CommentsAndPosts Graph).

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/opencarecc/graph-ryder-dashboard/issues/36#issuecomment-356551480, or mute the thread https://github.com/notifications/unsubscribe-auth/AB4p5k6vxU3wJtAVOait2G1HaWFACv_qks5tJIXCgaJpZM4RWfqq .

albertocottica commented 6 years ago

Now the Detangler view works partially: the third box (that of the content) does not respond. I also tried to regenerate the graph (I checked all graphs to be sure) but no joy.