Closed faca5 closed 1 year ago
I would replace: processed
with: reviewed by our staff
since processed
is also a title that is implicit as an order status
.
"staff" is never used in language file. Try find better word.
Example: store owner, or just store (or something like that).
Let's wait what other user will suggest.
Or simple version: Thank you for your interest in %s products. Your order has been received.
Or Thank you for your interest in %s products. Your order has been received. We will let you know when your order ships
Word "interest" should be replaced - because order has been already placed. This is not inquire.
My suggestion: Thank you for your order. Your order has been received and will be processed as soon as possible.
Make as simple as possible. Mail order is very important for each customer. It is confirmation for order.
eBay: Subject: Order confirmed Message: Thanks for shopping! Your order is confirmed.
AliExpress Subject: Order xxx: order confirmation Message: Thank you for shopping with us. Your order xxx is confirmed.
Both have mail order as "order is confirmed".
Text Thank you for your interest in %s products. Your order has been received and will be processed once payment has been confirmed.
Additional information related to the payment system: Cash On Delivery - Current text is very confused. Bank Transfer - Text is Ok. Instant payment system (PayPal, credit cards, crypto...) - Text is confused because they already received payment.
Simple version: Thank you for your order. Your order has been received.
wasting my time
Hello.
Latest version, OpenCart v4.0.2.2.
Text doesn't match payment method Cash on Delivery (COD).
catalog/language/en-gb/mail/order_add.php
Text should be changed from $_['textgreeting'] = 'Thank you for your interest in %s products. Your order has been received and will be processed once payment has been confirmed.'; to $['text_greeting'] = 'Thank you for your interest in %s products. Your order has been received and will be processed as soon as possible.';
On Cash on Delivery you got money only when customer received the package and payment cannot be confirmed before. Customer will never receive package (OR) misleading text.