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opencast-ilias / OpenCast

Opencast plugin for ILIAS LMS. The plugin shows a Opencast series as an ILIAS object. This version of the ILIAS plugin for Opencast is operated and developed collaboratively by a community. The University of Bern acts as coordinative maintainer.
GNU General Public License v3.0
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504 Gateway Time-out message after large size video upload #233

Closed ralede closed 6 months ago

ralede commented 11 months ago

when I upload a large video file (3,9 GB), the message "504 Gateway Time-out" appears, although the video is then processed by opencast without any problems

To Reproduce Steps to reproduce the behavior:

  1. create a new or exising opencast object/serie
  2. click on "upload"
  3. select a large size video
  4. enter a title
  5. click on "save"
  6. after the rotating upoad bar (50 seconds...) it appers the message "504 Gateway Time-out"
  7. the rendering process on opencast is still displayed, when you click back to the opencast object/serie

Expected behavior no error message

Log Nginx Log: 2023/11/27 14:06:17 [error] 7547#7547: *1617 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 131.220.19.28, server: ilias-test.hrz.uni-bonn.de, request: "POST /ilias.php?ref_id=8688&cmd=post&cmdClass=xocteventgui&cmdNode=qp:qh:19b&baseClass=ilobjplugindispatchgui&fallbackCmd=create&rtoken=2144ea7d6fa839f493b48524ee89d668 HTTP/2.0", upstream: "fastcgi://unix:/run/php/php7.4-fpm.sock", host: "ilias-test.hrz.uni-bonn.de", referrer: "https://ilias-test.hrz.uni-bonn.de/ilias.php?ref_id=8688&cmd=add&cmdClass=xocteventgui&cmdNode=qp:qh:19b&baseClass=ilobjplugindispatchgui".

Environment (please complete the following information): ILIAS 7.26 2023-10-23 Opencast Plugin 5.6.0 nginx/1.18.0 PHP 7.4.33 (FPM) max_execution_time 10.800 max_input_time 3.600

dagraf commented 7 months ago

@ralede: This issue was created quite some time ago. Does it still exist?

ralede commented 6 months ago

This error no longer occurs in Release 7 :-) Ilias 7.29 Opencast PlugIn 7.02