@pjgueno
Someone in the world registered a chip-ID of a meter in possession of a user under my supervision.
I don't know the person that registered.
How to resolve this situation for Chip-ID 15042294 ?
The meter is continuously on-line since yesterday evening 19:57, after several trials to connect it earlier from august 7 on.
Additional question: what is the general procedure for solving such a problem?
@pjgueno Someone in the world registered a chip-ID of a meter in possession of a user under my supervision. I don't know the person that registered. How to resolve this situation for Chip-ID 15042294 ? The meter is continuously on-line since yesterday evening 19:57, after several trials to connect it earlier from august 7 on.
Additional question: what is the general procedure for solving such a problem?