Closed rcheetham closed 5 years ago
It looks like someone changed the password to the info@opendataphilly.org account:
The entry in LastPass was updated, so I think there was a breakdown in communication where this should have been surfaced so we could have updated the application's configuration.
I replaced the value of smtp.password
in /etc/ckan/default/production.ini
, and restarted the apache2
service.
After that, I was able to request a password reset:
I made sure to update the group_vars/staging
file on the file share as well.
Another thought is that it might be better to use a noreply@opendataphilly.org
email for automated emails from CKAN.
It wouldn't have crossed my mind that an information contact email address would also be used by the application.
Two users have reported that they are unable to reset their passwords and they receive the following error:
Could not send reset link: SMTPAuthenticationError(535, '5.7.8 Username and Password not accepted. Learn more at\n5.7.8 https://support.google.com/mail/?p=BadCredentials w34sm2306200qth.81 - gsmtp')
I attempted to reset my own password using "rcheetham" and received the same error.