search

openedx / axim-engineering

GitHub Issue repository for the Axim engineering team
https://openedx.atlassian.net/wiki/spaces/COMM/pages/3241640370/Axim+Collaborative+Engineering+Team
4 stars 2 forks source link

Set up mail for training.openedx.org #762

Closed sarina closed 1 year ago

sarina commented 1 year ago

See #666 - need to set this up for axim.org

@feanil we're planning to announce the training course next Tuesday. Do you think you can get on this ASAP, so that I can get eduNEXT to configure things properly?

feanil commented 1 year ago

This can be updated via the eduNext control center. I've shared the link with you in a different channel.

sarina commented 1 year ago

@feanil I can't change this setting. Do I need to contact support?

image

feanil commented 1 year ago

Yea, we'll need new DNS records on our side for that setting. So if you contact support, they should be able to provide you the info we need to add. We can use this ticket to track those changes.

Also, I have a suggestion, should we be using the openedx.org domain for all of this. Not that I think we'll change our name again, but it makes more sense to me that the mail just comes from openedx.org and not from axim which not everyone will be aware of. It also better isolates openedx things from Axim.

sarina commented 1 year ago

@feanil OK, could you explain the steps to move to openedx.org? Or - since you have access to the edunext control center - would it make more sense for you to do this rather than me be a go-between?

feanil commented 1 year ago

Depends on urgency, I can take a look at this late next week if it is not urgent. The steps for moving would be the same as the steps for moving to the axim.org domain. Just update any from email addersses to use the @openedx.org email addresses and in your support ticket for the Email host user, ask them that you want to move to the openedx.org domain for the Email host user. Let me know if you'd like me to take it on next Thursday or Friday.

sarina commented 1 year ago

Things are working right now (emails are not caught by spam), and we're announcing the course on Tuesday, so I'd like to be in the middle of doing a change right now since I don't fully understand the host user stuff and not sure I can do it without your help.

If you could get to it in the next few weeks I think that would be best.

feanil commented 1 year ago

Ok, I'll put it on my todo list and try to get it going next week.

feanil commented 1 year ago

I've updated the e-mails to end with @openedx.org and have reached out to edunext to figure out what needs to happen to confirm SPF and DKIM

feanil commented 1 year ago

@sarina this should be all set now. The e-mail will all come from the @training.openedx.org subdomain. I went with this instead of having the mail come from openedx.org or axim.org because I felt it would be safer to give Mailgun access to only send for a subdomain rather than send verifiable e-mails as any email address in either of those two top level domains.

sarina commented 1 year ago

thanks!!