openedx / wg-build-test-release

Open edX Build / Test / Release Working Group
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[LMS > Default video Xblock] > Video get stuck when we move slider back and forth #304

Open fayyazahmed66 opened 1 year ago

fayyazahmed66 commented 1 year ago

Steps to reproduce:

  1. Go to this video section
  2. Try back and forth rapidly.
  3. Check if the video works fine

Expected result: The video should work perfectly.

Actual result: The video got stuck when I moved the slider back and forth rapidly.

issue Video link: https://www.loom.com/share/1956ab605e14438c8d41b84f3c1fa37e

fayyazahmed66 commented 1 year ago

label: palm testing

mariajgrimaldi commented 1 year ago

@fayyazahmed66: we should check if this keeps happening in quince, so we can add the tag. Can you help me with it? Thanks!

fayyazahmed66 commented 1 year ago

@mariajgrimaldi Sure. I will test this use case in Quice as well and let you know.

fayyazahmed66 commented 11 months ago

@mariajgrimaldi Yes! I am able to reproduce this issue on Quince as well.

mariajgrimaldi commented 7 months ago

@fayyazahmed66: could you help with instructions to reproduce the issue here? https://github.com/openedx/edx-platform/pull/33354, so we can merge. Thank you!

fayyazahmed66 commented 7 months ago

@mariajgrimaldi I am able to reproduce this issue here at this link.

Video unit name: Videos on edX check the screenshots for more details.

Screenshot 2024-04-09 at 4 52 20 PM Screenshot 2024-04-09 at 4 53 16 PM
mariajgrimaldi commented 6 months ago

Update: We've been working on the issue here, but we can't reproduce the error deterministically, so we can't move forward until we have detailed instructions that help the reviewer reproduce the issue in other environments.