API does not return product name and nutrient for barcode 3175681123014

[teolemon]

There’s an issue with nutrient levels on 3175681123014 https://barcode.tec-it.com/en/EAN13?data=3175681123014 They don’t display at all on the summary tab. The nutrition table does not show either. It does show on the web: https://world.openfoodfacts.org/product/3175681123014/fourre-cacao-sans-sucres-gerble

Related: we also have a name for the product. It should not be unknown.

[naivekook]

Looks like this is not a bug of application, because in response we don't have product name and nutriments.

This is request from app https://ssl-api.openfoodfacts.org/api/v0/product/3175681123014.json?fields=product_name%2Cgeneric_name%2Cimage_small_url%2Cimage_front_url%2Cimage_ingredients_url%2Cimage_nutrition_url%2Cimage_packaging_url%2Cimage_url%2Cselected_images%2Clanguages_codes%2Cvitamins_tags%2Cminerals_tags%2Camino_acids_tags%2Cother_nutritional_substances_tags%2Curl%2Ccode%2Ctraces_tags%2Cingredients_that_may_be_from_palm_oil_tags%2Cbrands_tags%2Ctraces%2Ccategories_tags%2Cingredients_text%2Cingredients_from_palm_oil_tags%2Cserving_size%2Callergens_tags%2Callergens%2Corigins%2Cstores%2Cnutrition_grade_fr%2Cnutrition_grades_tags%2Cnutrient_levels%2Cecoscore_grade%2Ccountries%2Ccountries_tags%2Cbrands%2Cpackaging%2Clabels_tags%2Clabels_hierarchy%2Ccities_tags%2Cquantity%2Cingredients_from_palm_oil_n%2Clink%2Cemb_codes_tags%2Cstates_tags%2Ccreator%2Ccreated_t%2Clast_modified_t%2Clast_modified_by%2Ceditors_tags%2Cnova_groups%2Clang%2Cpurchase_places%2Cnutrition_data_per%2Cno_nutrition_data%2Cother%2Cother_information%2Cconservation_conditions%2Crecycling_instructions_to_discard%2Crecycling_instructions_to_recycle%2Cwarning%2Ccustomer_service%2Cenvironment_infocard%2Cenvironment_impact_level_tags%2Cingredients_analysis_tags%2Cingredients%2Cproduct_name_en%2Cgeneric_name_en%2Cingredients_text_en%2Cother_information_en%2Cconservation_conditions_en%2Crecycling_instructions_to_discard_en%2Crecycling_instructions_to_recycle_en%2Cwarning_en%2Cattribute_groups_en%2Ccustomer_service_en%2Cimage_front_url_en%2Cimage_ingredients_url_en%2Cimage_nutrition_url_en%2Cimage_packaging_url_en

[hangy]

https://ssl-api.openfoodfacts.org/api/v0/product/3175681123014.json returns the French product_name, even though the main language of the product is set to English, and that name is empty in revision 58.

https://ssl-api.openfoodfacts.org/api/v0/product/3175681123014.json?fields=product_name%2Cgeneric_name%2Cimage_small_url%2Cimage_front_url%2Cimage_ingredients_url%2Cimage_nutrition_url%2Cimage_packaging_url%2Cimage_url%2Cselected_images%2Clanguages_codes%2Cvitamins_tags%2Cminerals_tags%2Camino_acids_tags%2Cother_nutritional_substances_tags%2Curl%2Ccode%2Ctraces_tags%2Cingredients_that_may_be_from_palm_oil_tags%2Cbrands_tags%2Ctraces%2Ccategories_tags%2Cingredients_text%2Cingredients_from_palm_oil_tags%2Cserving_size%2Callergens_tags%2Callergens%2Corigins%2Cstores%2Cnutrition_grade_fr%2Cnutrition_grades_tags%2Cnutrient_levels%2Cecoscore_grade%2Ccountries%2Ccountries_tags%2Cbrands%2Cpackaging%2Clabels_tags%2Clabels_hierarchy%2Ccities_tags%2Cquantity%2Cingredients_from_palm_oil_n%2Clink%2Cemb_codes_tags%2Cstates_tags%2Ccreator%2Ccreated_t%2Clast_modified_t%2Clast_modified_by%2Ceditors_tags%2Cnova_groups%2Clang%2Cpurchase_places%2Cnutrition_data_per%2Cno_nutrition_data%2Cother%2Cother_information%2Cconservation_conditions%2Crecycling_instructions_to_discard%2Crecycling_instructions_to_recycle%2Cwarning%2Ccustomer_service%2Cenvironment_infocard%2Cenvironment_impact_level_tags%2Cingredients_analysis_tags%2Cingredients%2Cproduct_name_en%2Cgeneric_name_en%2Cingredients_text_en%2Cother_information_en%2Cconservation_conditions_en%2Crecycling_instructions_to_discard_en%2Crecycling_instructions_to_recycle_en%2Cwarning_en%2Cattribute_groups_en%2Ccustomer_service_en%2Cimage_front_url_en%2Cimage_ingredients_url_en%2Cimage_nutrition_url_en%2Cimage_packaging_url_en

Does not contain any product_name. Could this bevahiour be caused by some kind of fallback that's applied in the first request, where the French product name is returned as the normal product name?

[github-actions[bot]]

This issue has been open 90 days with no activity. Can you give it a little love by linking it to a parent issue, adding relevant labels and projets, creating a mockup if applicable, adding code pointers from https://github.com/openfoodfacts/openfoodfacts-server/blob/main/.github/labeler.yml, giving it a priority, editing the original issue to have a more comprehensive description… Thank you very much for your contribution to 🍊 Open Food Facts