Usertesting - Unit Prices

[Erioldoesdesign]

Once the Unit prices work has progressed through the development pipe into our live product we should conduct user testing to confirm any theories and hypothesis about user behaviours that we discussed early in this process.

Rough questions to inform usertesting once in live:

Shoppers

• Do shoppers understand the difference between price and unit price?
• If yes, is there a clear difference between countries and/or culture?
• Do shoppers use the unit price to calculate savings and if yes, how and what?
• Do shoppers expect to see unit prices anywhere other than where we have placed them?
• Do shoppers expect to see unit prices on invoices?

Back office users

• Do back office users find unit price beneficial once understood?
• Do back office users want the ability to remove unit price IF not a legally compliant requirement in their country?
• Do back office users expect to see unit prices on invoices?
• Do back office users expect to see unit prices anywhere we have not currently placed them?
• Do back office users read the documentation associated with unit prices? is no, why?

Please add more questions we want to test for.

This will be blocked by openfoodfoundation/product-pipe#2 until it's completed.

[Erioldoesdesign]

Usertesting script for unit prices has been completed and ready for a review from product: https://www.notion.so/openfoodnetwork/Unit-prices-Usertesting-4302b4e12c0846d9bb071278654b428a

[Erioldoesdesign]

To do: Needs recruiting user testers for

To do: Need to know if we can test in a staging site using feature toggle or whether we need prototypes