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openfoodfoundation / openfoodnetwork

Connect suppliers, distributors and consumers to trade local produce.
https://www.openfoodnetwork.org
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Product Stock Levels not Updating for Producer Shop - if product was added and then hidden from own inventory #4355

Closed lbwright22 closed 4 years ago

lbwright22 commented 5 years ago

Description

Burnt Edge Farm Produce in UK added a new product to their order cycle but it is not showing on the shop front even though it is in stock. The enterprise has no products in their inventory and so shop stock levels are taken from master list. The enterprise does not require products to be in the inventory to be listed on the shop front. Similar issues have occurred in the recent past with Sole of Discretion (another UK producer shop) #4143 and #3961 and were thought to be due to cache update problems.

Expected Behavior

Stock level of product > 0 and product is listed in an order cycle. Product appears for sale on shop front.

Actual Behaviour

Stock level of Breakfast Pack = 2. Product is listed in active order cycle but does not appear on shop front for customers to purchase.

Steps to Reproduce

1. 2. 3. 4.

Animated Gif/Screenshot

image image

Workaround

Severity

S1 This is a critical feature (product which is in stock not available for customer to purchase). No work around. This has occurred in the past too.

Your Environment

Possible Fix

luisramos0 commented 4 years ago

nice, very clear now in each issue :+1: So, this issue itself is no longer applicable, right? Have you verified you cannot add hidden variants to the OC on the simple OC edit page? That could be a reason to reopen this issue.

For the new issues, I guess we need re-evaluate their priorities.