Open jaycmb opened 3 years ago
Related to https://github.com/openfoodfoundation/openfoodnetwork/issues/9419 and Order States Epic
Today they cannot capture the fact that an order has been collected/received, so the hub manager cannot easily launch the relevant actions needed (like send invoice for instance)
Would there be a simple way for such a delivery confirmation?
to be law compliant: the invoice should be sent to the customer before the order is collected/received.
Would need some more product thinking using order states as guidance for the user when the invoice can/should be sent.
I d say no papercut
Confirmed to be bigger than Papercut and to be considered while cleaning Order States Epic.
What is the need / problem?
Mary and Shannon need to know the status of a given order, in order to launch the relevant operations at the good moment in the order delivery process. Especially, by law, the ownership of a product changes hands only when it has been received by the buyer. '> Today they cannot capture the fact that an order has been collected/received, so the hub manager cannot easily launch the relevant actions needed (like send invoice for instance)
What is the current impact of this problem
Which type of users does this problem affect (and how many, if known)?
- Hub Managers (MCFEs)
Potential solutions that will solve the problem ?[[brainstorming to list feature candidates]
Connected wishlist and discovery discussions
Migrated from Discourse: https://community.openfoodnetwork.org/t/enable-hub-manager-to-launch-the-relevant-operations-when-order-status-changes/1166
Originally opened When: Dec '17 By: Myriam
Related to #7511 Order States epic:
Additional context
Is Papercut or feature candidate?
Feature Candidate? There might be a simple solution.