openfoodfoundation / wishlist

This repository welcomes ideas and suggestions to improve the OFN software.
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Enable hub manager to launch the relevant operations when order status changes #89

Open jaycmb opened 3 years ago

jaycmb commented 3 years ago

What is the need / problem?

Mary and Shannon need to know the status of a given order, in order to launch the relevant operations at the good moment in the order delivery process. Especially, by law, the ownership of a product changes hands only when it has been received by the buyer. '> Today they cannot capture the fact that an order has been collected/received, so the hub manager cannot easily launch the relevant actions needed (like send invoice for instance)

What is the current impact of this problem

Which type of users does this problem affect (and how many, if known)?

- Hub Managers (MCFEs)

Potential solutions that will solve the problem ?[[brainstorming to list feature candidates]

Connected wishlist and discovery discussions

Migrated from Discourse: https://community.openfoodnetwork.org/t/enable-hub-manager-to-launch-the-relevant-operations-when-order-status-changes/1166

Originally opened When: Dec '17 By: Myriam

Related to #7511 Order States epic:

Additional context

Is Papercut or feature candidate?

Feature Candidate? There might be a simple solution.

jaycmb commented 3 years ago

Related to https://github.com/openfoodfoundation/openfoodnetwork/issues/9419 and Order States Epic

Today they cannot capture the fact that an order has been collected/received, so the hub manager cannot easily launch the relevant actions needed (like send invoice for instance)

Would there be a simple way for such a delivery confirmation?

to be law compliant: the invoice should be sent to the customer before the order is collected/received.

Would need some more product thinking using order states as guidance for the user when the invoice can/should be sent.

I d say no papercut

jaycmb commented 3 years ago

Confirmed to be bigger than Papercut and to be considered while cleaning Order States Epic.