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opengisch / QField

A simplified touch optimized interface for QGIS
http://www.qfield.org
GNU General Public License v2.0
787 stars 218 forks source link

Network error 2 #5406

Closed EgidijusViko closed 1 month ago

EgidijusViko commented 2 months ago

Reopen the issue because last was closed by nothing changes. Please check again: Describe the issue Problem appear when I connect to VPN. And try login to local it show "Address/api/network error" image added. From first expresion it looks like that some tokkens or what was cached, because after fully unistall application and install everything goes well again.

Reproduction steps Steps to reproduce the behavior:

Go on connect to profile. Download project. Close app. Wait ~30 minute or more. Try again login And show network error image

Desktop (please complete the following information) OS: [e.g. Windows] QGIS Version [e.g. 3.22.0] QFieldSync Version [e.g.4.0.0] Mobile (please complete the following information) Device: Android 13 Xioami OS: [e.g. Android 11] QField version: 3.20 Additional information With older version it can't reproduce this problem but with 3.20 it started.

suricactus commented 1 month ago

Hello @EgidijusViko . Thanks for raising this issue again.

I am sorry to inform you that I am unable to reproduce your issue, and it seems the issue comes from your VPN provider and/or configuration. I have tested all of these with ProtonVPN with a server based in Latvia.

I downloaded a project from app.qfield.cloud to QField 3.3.4 on Android 14, created a point, and tracked a line. Waited for 30 mins and tried to push my changes. They went to the cloud successfully.

Screenshot_20240630_113502.jpg

As I already mentioned, please send us an email at sales@qfield.cloud to discuss your issue in detail.

joostvenema commented 4 weeks ago

@EgidijusViko Just to let you know, we're running into the same issue. We're also on a self-hosted instance of Qfieldcloud, but without VPN (actually we're only using a local network for synchronization).

EgidijusViko commented 4 weeks ago

@suricactus Please make note. That issue is releated with that exist cloud solution that why this issue was created?