logon problems

[klaernie]

Hi there

for a couple months now I am trying to logon to myopenhab.org, but my logon credentials don't work. I also tried recovering my password via the password reset link, but even after resetting the password logon doesn't work.

I somehow suspect that this is caused by my "unconventional" email address kandre+openhab@ak-online.be. I also tried reading the source and checking if there is anything in the code path that would mangle my username or password.

Could you please take a look what the exact problem in the backend is, and how I can regain access to my account?

Thanks and kind regards, Andre

[ivan-leschinsky]

I have the same issue. Can't login to myopenhab.org even after 5 attempts to reset password. My email: vanopiano@gmail.com

[bunglex]

I have setup a new instance and have the same issue, Initial setup would only emulate sendmail, after fixing that i managed to verify the users, but still get "Unknown user or incorrect password" despite them being correct and verified. Email address is standard format.

Note: the user is initially logged in immediately after registration, but as soon as the user logs out they cannot log back in.

[chris-si]

I have the same problem. It seems like one big issue is the '+' in the mail address.

[pbaart]

Same issue here. I also used an '+' in my email address. And can't register another email address, because the UUID is already in use.

[pbaart]

I found a solution to login with an email address that contains a '+', you can escape the '+' symbol with a '\'. You cab enter something like this: email\+label@domain.tld instead of email+label@domain.tld

[klaernie]

@pbaart Awesome, never occured to me to try this. Finally I could logon.