In the same session, user A uses the app to send messages to user B. User B's app can receive messages, but the web end cannot receive messages (both OnRecvNewMessage and OnRecvNewMessages do not work). Reloading the message list also cannot obtain new messages. User B sends messages to user A using the app, but user A can receive messages. User B's web end cannot synchronize their messages, and user B sends messages to user A using the web end, User A's app can receive messages, and User B's app can also synchronize messages.
What did you expect to happen?
Normal message exchange
How can we reproduce it (as minimally and precisely as possible)?
In the same session, user A uses the app to send messages to user B. User B's app can receive messages, but the web end cannot receive messages (both OnRecvNewMessage and OnRecvNewMessages do not work). Reloading the message list also cannot obtain new messages. User B sends messages to user A using the app, but user A can receive messages. User B's web end cannot synchronize their messages, and user B sends messages to user A using the web end, User A's app can receive messages, and User B's app can also synchronize messages
Anything else we need to know?
No response
version
```console
$ {name} version
# paste output here
```
Cloud provider
OS version
```console
# On Linux:
$ cat /etc/os-release
# paste output here
$ uname -a
# paste output here
# On Windows:
C:\> wmic os get Caption, Version, BuildNumber, OSArchitecture
# paste output here
```
What happened?
In the same session, user A uses the app to send messages to user B. User B's app can receive messages, but the web end cannot receive messages (both OnRecvNewMessage and OnRecvNewMessages do not work). Reloading the message list also cannot obtain new messages. User B sends messages to user A using the app, but user A can receive messages. User B's web end cannot synchronize their messages, and user B sends messages to user A using the web end, User A's app can receive messages, and User B's app can also synchronize messages.
What did you expect to happen?
Normal message exchange
How can we reproduce it (as minimally and precisely as possible)?
In the same session, user A uses the app to send messages to user B. User B's app can receive messages, but the web end cannot receive messages (both OnRecvNewMessage and OnRecvNewMessages do not work). Reloading the message list also cannot obtain new messages. User B sends messages to user A using the app, but user A can receive messages. User B's web end cannot synchronize their messages, and user B sends messages to user A using the web end, User A's app can receive messages, and User B's app can also synchronize messages
Anything else we need to know?
No response
version
Cloud provider
OS version
Install tools