cubxxw
commented
11 months ago Based on the provided logs, it seems that the email notification feature of the application is failing. The error message suggests that there is an issue with the SMTP client and that the IP is being rejected due to an SMTP auth error limit being exceeded.
To resolve this issue, you can try the following steps:
- Check if the SMTP credentials are correct and up-to-date.
- Check if the SMTP server is running and reachable from the application.
- Check if there are any restrictions on the SMTP server that may be causing the issue.
- Try increasing the SMTP auth error limit if possible.
If you are unable to resolve the issue, could you please provide detailed information about yourself, such as the status of Docker, logs, and so on?
zisequkuai
kubbot
What happened?
Problems with not being able to log in？
What did you expect to happen?
The installation was successful using docker, but I went to http://127.0.0.1:11002/login
After typing in my username and password and clicking log in there was no feedback,
then I went to check the docker logs “ alertmanager | ts=2023-11-29T09:32:22.071Z caller=notify. go:745 level=warn component=dispatcher receiver=email integration=email[0] aggrGroup={}:{} msg="Notification attempt failed, will retry later" attempts=4 err="Creating SMTP client: 554 IP rejected, smtp auth error limit exceeded, 163 zwqz-smtp-mta-g2-1,_____wDH7q0mBWdlsx32EA --. 39760S0 1701250342" alertmanager | ts=2023-11-29T08:18:23.676Z caller=notify.go:745 level=warn component=dispatc”
What needs to be done to fix this?
How can we reproduce it (as minimally and precisely as possible)?
docker log： “ alertmanager | ts=2023-11-29T08:27:30.858Z caller=dispatch.go:352 level=error component=dispatcher msg="Notify for alerts failed" num_alerts=14 err="email/email[0]: notify retry canceled after 7 attempts: create SMTP client: 554 IP is rejected, smtp auth error limit exceed,163 zwqz-smtp-mta-g2-4,wDHzjLt9WZlFXupEA--.34747S0 1701246446" alertmanager | ts=2023-11-29T08:27:31.008Z caller=notify.go:745 level=warn component=dispatcher receiver=email integration=email[0] aggrGroup={}:{} msg="Notify attempt failed, will retry later" attempts=1 err="create SMTP client: 554 IP is rejected, smtp auth error limit exceed,163 zwqz-smtp-mta-g3-4,wD3X93y9WZl5DwPBQ--.6421S0 1701246450" alertmanager | ts=2023-11-29T08:27:31.629Z caller=notify.go:745 level=warn component=dispatcher receiver=email integration=email[0] aggrGroup={}:{} msg="Notify attempt failed, will retry later" attempts=2 err="create SMTP client: 554 IP is rejected, smtp auth error limit exceed,163 zwqz-smtp-mta-g2-3,_____wDnz8fz9WZldxbuEA--.42126S0 1701246451" " ”
Anything else we need to know?
No response
version
Official docker version
Cloud provider
localhost
OS version
macos：13.0.1
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