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openmediavault / openmediavault

openmediavault is the next generation network attached storage (NAS) solution based on Debian Linux. Thanks to the modular design of the framework it can be enhanced via plugins. openmediavault is primarily designed to be used in home environments or small home offices.
https://www.openmediavault.org
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SMART data "Read Device Identity failed" on eSATA drive #1844

Closed neeqkowlah closed 2 weeks ago

neeqkowlah commented 2 weeks ago

Hello,

With OMV 6.x, when I activate SMART to one of my disk, a 4Tb seagate expansion, which is in a rack plugged with eSata cable. I have in the GUI the Status "unknown" while I have a good status for the others disk in the same eSata rack.

When i check the "extended informations" for this disk, i can see the following message

smartctl 7.2 2020-12-30 r5155 [x86_64-linux-6.1.0-0.deb11.21-amd64] (local build)

Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
Read Device Identity failed: scsi error unsupported field in scsi command
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

I found on the web that smartmontoolsi should work if I add the option -d Supported_USB-Devices – smartmontools

but I don't know how to add this option because the GUI does not propose it ?

thank you very much

votdev commented 2 weeks ago

You need to add a custom smartmontools device database to teach the tools how to handle your hardware.

Please check the following links: