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openpaperwork / paperwork

Personal document manager (Linux/Windows) -- Moved to Gnome's Gitlab
https://gitlab.gnome.org/World/OpenPaperwork/paperwork
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Scanner not found #632

Open schmodd opened 7 years ago

schmodd commented 7 years ago

LOG (pyinsane2 shows failed to access scanner): INFO paperwork.paperwork System locale: de_DE INFO paperwork.paperwork Glib locale: ['de_DE', 'de', 'C'] INFO paperwork.paperwork [Win] Locale path successfully set C:\Program Files\Paperwork\share\locale INFO paperwork.paperwork Using locales in 'C:\Program Files\Paperwork\share\locale' INFO paperwork_backend.config Config file found: C:\Users\user/.config/paperwork.conf INFO paperwork_backend.config Reloading C:\Users\user/.config/paperwork.conf ... INFO paperwork.frontend.util UI file used: C:\Program Files\Paperwork\data\mainwindow\appmenu.xml INFO paperwork.frontend.util CSS file used: C:\Program Files\Paperwork\data\application.css INFO paperwork.frontend.util UI file used: C:\Program Files\Paperwork\data\mainwindow\mainwindow.glade INFO paperwork.frontend.util.jobs [Scheduler Index search / update] Starting INFO paperwork.frontend.util.jobs [Scheduler Index search / update] Started INFO paperwork.frontend.util.jobs [Scheduler Scan] Starting INFO paperwork.frontend.util.jobs [Scheduler Scan] Started INFO paperwork.frontend.util.jobs [Scheduler Page boxes loader] Starting INFO paperwork.frontend.util.jobs [Scheduler Page boxes loader] Started INFO paperwork.frontend.util.jobs [Scheduler Progress] Starting INFO paperwork.frontend.util.jobs [Scheduler Progress] Started INFO paperwork.frontend.util.jobs [Scheduler Export] Starting INFO paperwork.frontend.util.jobs [Scheduler Export] Started INFO paperwork.frontend.util.jobs [Scheduler OCR] Starting INFO paperwork.frontend.util.jobs [Scheduler OCR] Started INFO paperwork.frontend.util.jobs [Scheduler Main] Starting INFO paperwork.frontend.util.jobs [Scheduler Main] Started INFO paperwork.frontend.util.jobs [Scheduler Search] Starting INFO paperwork.frontend.util.jobs [Scheduler Search] Started INFO paperwork.frontend.util.actions Action: [Refresh index] INFO paperwork_backend.docsearch Opening index dir 'C:\Users\user/.local\share\paperwork\index' ... INFO paperwork.frontend.util.canvas Animators: 1 INFO paperwork.frontend.mainwindow Image view port resized. (0, 0) --> (714, 710) INFO paperwork.frontend.mainwindow Changing zoom level (internal): True/1.0 INFO paperwork.frontend.mainwindow Image view port resized. (714, 710) --> (714, 707) INFO paperwork.frontend.mainwindow Changing zoom level (internal): True/1.0 INFO paperwork.frontend.util.actions Action: [Set document date] INFO paperwork.frontend.mainwindow.docs Invalid date: New document INFO paperwork.frontend.mainwindow Document examen finished. Updating index ... INFO paperwork.frontend.mainwindow 3 labels found INFO paperwork.frontend.mainwindow New document: 0 INFO paperwork.frontend.mainwindow Updated document: 0 INFO paperwork.frontend.mainwindow Deleted document: 0 INFO paperwork.frontend.mainwindow No changes INFO paperwork.frontend.util.canvas Animators: 0 INFO paperwork.frontend.util.canvas Animators: 1 INFO paperwork.frontend.mainwindow Searching: [] INFO paperwork.frontend.mainwindow Got 48 documents INFO paperwork.frontend.mainwindow.docs Will display documents 0:50 (actual number: 48) INFO paperwork.frontend.util.canvas Animators: 0 INFO paperwork.frontend.mainwindow Got 0 suggestions INFO paperwork.frontend.mainwindow.docs Will get thumbnails for 7 documents [0-7] INFO paperwork.frontend.mainwindow.docs Start thumbnailing 7 documents (DocThumbnailer:0) INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20170219_0810_21 (0.002003s) INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20161207_1845_10 (0.003003s) INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20161111_2148_43 (0.002002s) INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20161023_0747_12 (0.003003s) INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20161007_1549_18 (0.003004s) INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20160911_0931_04 (0.002002s) INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20160911_0930_08 (0.003005s) INFO paperwork.frontend.mainwindow.docs End of thumbnailing [DocThumbnailer:0] INFO paperwork.frontend.util.actions Action: [Opening diagnostic dialog] INFO paperwork.frontend.util UI file used: C:\Program Files\Paperwork\data\diag\diagdialog.glade INFO paperwork.frontend.diag ====== START OF SYSTEM INFO ====== INFO paperwork.frontend.diag os.name: nt INFO paperwork.frontend.diag sys.version: 3.4.4 (v3.4.4:737efcadf5a6, Dec 20 2015, 20:20:57) [MSC v.1600 64 bit (AMD64)] INFO paperwork.frontend.diag platform.architecture: ('64bit', 'WindowsPE') INFO paperwork.frontend.diag platform.platform: Windows-10-10.0.15063-SP0 INFO paperwork.frontend.diag platform.processor: Intel64 Family 6 Model 58 Stepping 9, GenuineIntel INFO paperwork.frontend.diag platform.version: 10.0.15063 INFO paperwork.frontend.diag platform.linux_distribution: ('', '', '') INFO paperwork.frontend.diag platform.win32_ver: ('10', '10.0.15063', 'SP0', 'Multiprocessor Free') INFO paperwork.frontend.diag multiprocessing.cpu_count: 4 ERROR paperwork.frontend.diag 'module' object has no attribute 'sysconf' Traceback (most recent call last): File "site-packages\paperwork-1.1.2-py3.4.egg\paperwork\frontend\diag__init__.py", line 78, in _get_sysinfo AttributeError: 'module' object has no attribute 'sysconf' INFO paperwork.frontend.diag ====== END OF SYSTEM INFO ====== INFO paperwork.frontend.diag ====== START OF PAPERWORK INFO ====== INFO paperwork.frontend.diag Paperwork version: 1.1.2 INFO paperwork.frontend.diag Total number of documents: 48 INFO paperwork.frontend.diag Document types: {"<class 'paperwork_backend.img.doc.ImgDoc'>": 24, "<class 'paperwork_backend.pdf.doc.PdfDoc'>": 22} INFO paperwork.frontend.diag Total number of pages: 208 (average: 4.333333333333333/doc) INFO paperwork.frontend.diag Maximum number of pages in one document: 30 INFO paperwork.frontend.diag Total number of words: 97654 (average: 469.49038461538464/page) INFO paperwork.frontend.diag Average word length: 6.525150019456448 INFO paperwork.frontend.diag Max word length: 192 INFO paperwork.frontend.diag ====== END OF PAPERWORK INFO ====== INFO paperwork.frontend.diag ====== START OF SCANNER INFO ====== WARNING pyinsane2.wia.abstract Failed to access scanner ('{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}\0000', 'HP psc 1600 series') : WIA: Failed to get scanner properties ERROR pyinsane2.wia.abstract WIA: Failed to get scanner properties Traceback (most recent call last): File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\abstract.py", line 567, in get_devices File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\abstract.py", line 420, in init File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\abstract.py", line 470, in reload_options File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\rawapi.py", line 111, in get_properties File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\rawapi.py", line 33, in wait File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\rawapi.py", line 38, in do File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\rawapi.py", line 106, in _get_properties pyinsane2.wia.rawapi.WIAException: WIA: Failed to get scanner properties INFO paperwork.frontend.diag 0 scanners found INFO paperwork.frontend.diag ====== END OF SCANNER INFORMATIONS ======

jflesch commented 7 years ago

That's weird, this error usually happens when the scanner is turned off / offline

schmodd commented 7 years ago

I am still having the same problem with the new paperwork version 1.21 (by the way #590 describes it too) My Printer & paperwork are working fine under linux (with sane) but not in windows (with wia). I want to mention that my Scanner works without any problem with the "windows-scanner"-app and also the "Windows-Fax and Scan"-tool though. That leads me to the conclusion that there may be something wrong with the pyinsane implementation.