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openpaperwork / paperwork

Personal document manager (Linux/Windows) -- Moved to Gnome's Gitlab
https://gitlab.gnome.org/World/OpenPaperwork/paperwork
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Canon MG3650 scanner #727

Open jasonbillebault opened 6 years ago

jasonbillebault commented 6 years ago

Hello,

I installed the CANON MG 3650 model yesterday. Paperwork too which seems to be incredible ! Unfortunately, the scanner isn't recognised at all. However I can use scan function from the CANON tools. Does this scanner is compatible?

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Thanks !

jflesch commented 6 years ago

In theory, any scanner should be compatible. In practice .... Can you post the diagnostic output please ? (either attach the file to this ticket or paste its content on gist.github.com, as you prefer)

jasonbillebault commented 6 years ago

No scanner found :( Do I miss something?

https://gist.github.com/jasonbillebault/9f6a924253865b1a52bace96e9828c00

jflesch commented 6 years ago

I assume it works with other scanning applications ?

jasonbillebault commented 6 years ago

Yes, it works with another scanning application. Through the Canon Quick Menu

jflesch commented 6 years ago

Just to be sure : Is it turned on ? :)

More seriously, this is clearly weird. Even when they are offline, scanners are usually visible through the WIA API ... :/

Anyway, I'm working on a test program to get more informations on scanners and their drivers (you are clearly not the only one having issues with the Windows version). I'll tell you when this program will be available. Hopefully it will help us figure out what's going on here.

jasonbillebault commented 6 years ago

I found the Configuration in this application. Maybe it can help you.

image

We can see that the network driver isn't visible in Printers and Faxes. Maybe it is the trail.

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jasonbillebault commented 6 years ago

Hello Jflesh,

Do you have any update about your tool? I would like to use your software. i'm wondering if I can scan my documents into a folder then import these scans to the software. I guess it will be the same result, isn't it?

Do you think I can use my Raspberry to install the printer drivers and use the tool on my Windows Operation System?

Thanks for your work !

jflesch commented 6 years ago

Do you have any update about your tool?

Working on it: https://github.com/jflesch/ironscanner/ .

i'm wondering if I can scan my documents into a folder then import these scans to the software. I guess it will be the same result, isn't it?

Yes, except it won't bother detecting automatically the orientation.

Do you think I can use my Raspberry to install the printer drivers and use the tool on my Windows Operation System?

It should work

jflesch commented 6 years ago

Note to myself: this scanner driver clearly supports WIA: https://i6.cdscdn.com/imagesOK/notice/imprimante-canon-pixma-mg3650-noir-4549292036305.pdf --> it should work with Pyinsane

jflesch commented 6 years ago

The test program is ready: https://openpaper.work/en/scanner_db/#contribute . Can you give it a try please ? It will do a test scan, generate a report, and automatically upload it to https://openpaper.work/ .

However, I've recently realized that many scanner manufacturer still ship only TWAIN drivers (if any at all), and currently Pyinsane and Paperwork only support WIA drivers :/

jasonbillebault commented 6 years ago

Hello Jflesh,

i'm sorry but the scan is up and I can order to my computer to launch a scan in remote. But your test program doesn't recognize the scanner. :/

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jflesch commented 6 years ago

Can you still submit the report using IronScanner please ?

jasonbillebault commented 6 years ago

Hello, For information, i submitted the report 4 days ago.

jflesch commented 6 years ago

Yep, got it: https://openpaper.work/fr/scanner_db/report/84/ Unfortunately, it looks like the WIA driver isn't installed on your system for some reason :/ (since it appears in your settings, I assume you have at least the TWAIN driver, but this one isn't supported by Pyinsane yet).