502 bad gateway when trying to open our open pim to login

[akramsarkis]

• [ ] I have followed the below steps and after that i was no more able to access open pim and now I have a 502 bad gateway
• In the settings I accessed Channels and created one named data channel that is set as manual
• I accessed then the Channels tab and saw my channel
• I tried to trigger it and in the network there was a 502 bad gateway error
• I tried to refresh it as there was a refresh option and in the network it gave a 502 bad gateway as well
• I refreshed then the whole open pim and here I was no more able to access it , I have a blank page with in the network the below query returning a 502 bad gateway

{
    "query": "query { getRoles {id, internalId, identifier, name, configAccess, relAccess, itemAccess, channelAccess, otherAccess, options, updatedAt, updatedBy, createdAt, createdBy } }"
}

And in our rancher, the below error is returned

*61052 connect() failed (111: Connection refused) while connecting to upstream, client: 10.42.2.5, server: _, request: "POST /graphql HTTP/1.1", upstream: "http://127.0.0.1:8080/graphql

• [ ] There is another point: when I created the channel in the settings there is a configuration tab and when accessing it nothing was showing in it and I did not find a way to have something in this page

[openpim]

Hi @akramsarkis,

It looks like there is some error in the data. Can you please try to restart the system?

Also if you can dump your database and send to me vpedak@openpim.org, then I will be able to reproduce the problem.

You can dump the database by the command like: pg_dump -f backup.sql -U