openpreserve / ViPER

Dutch Digital Heritage Network virtual research environment set up and provisioning
https://viper.openpreservation.org/
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Windows 10 Pro dependency: VCRedist 2019 #57

Open RvanVeenendaal opened 1 year ago

RvanVeenendaal commented 1 year ago

A user with Windows 10 Pro kept getting the message that MS VC++ redistributable 2019 was required for VirtualBox 7. After installing the latest version of VCRedist, the same message appeared. After downloading the specific 2019 version, the same message still appeared. Then we noticed that the user downloaded the x86 rather than the x64 version. The user had 64 bit Windows 10 Pro. The x64 version solved the problem. This is not something the VRE can solve, but could be added to the documentation as something to be aware of. With perhaps a link to more information elsewhere.