openprovider / Openprovider-WHMCS-domains

Openprovider WHMCS Domain Module
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[BUG] #327

Open willdashwood opened 3 months ago

willdashwood commented 3 months ago

With the latest version of the module, I'm noticing that with (possibly) all new domain registrations, a todo item is created with the following:

Warning 1: Code: 250 Description: Nameserver addresses are automatically resolved by system Data: Nameserver IP addresses are only saved for glue records

It's great that we now get API responses logged but I'm not sure why we're getting this error in the first place. Is this a module issue or something I should raise with OpenProvider support?

sapillai commented 3 months ago

Hi @willdashwood,

Thank you for reporting the problem.

With the latest version of the module, I'm noticing that with (possibly) all new domain registrations, a todo item is created with the following

In the new version of the module, when a domain operation gets a success response (code: 0) from the API but has a warning, a to-do list item will be created. This allows WHMCS admins to review and take necessary actions when required. This improvement was added to prevent domain downtime problems like the one mentioned in [issue].(https://github.com/openprovider/Openprovider-WHMCS-domains/issues/271)

It's great that we now get API responses logged but I'm not sure why we're getting this error in the first place. Is this a module issue or something I should raise with OpenProvider support?

The warning with code 250 is coming from the API. As it is not a critical warning and doesn't require an action, I will create a task for our module developers to exclude it from creating a to-do list item in WHMCS.