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openresearchcalendar / openresearchcalendar.github.io

Documentation & Code for the community tool: 'Open Research Calendar'
https://openresearchcalendar.org
GNU General Public License v3.0
19 stars 8 forks source link

donations don't work #67

Closed researchtool closed 2 years ago

researchtool commented 2 years ago

Going through the donation process, I can see the list of previous donations. I can access the form and fill it out. After submitting the form I receive a "500 Internal Server Error."

Tested with FF 94.0.2, MS Edge 96.

b-kennedy0 commented 2 years ago

Thank you @researchtool for highlighting the bug.

We'll take a look straight away!

b-kennedy0 commented 2 years ago

Hi @researchtool I'm sorry you experienced some issues with the donation process. Investigating has shown that programming on our side seems to be working and that it was potentially a short-term issue experienced by a 3rd party (Either Tripetto or Monzo, but neither seem to have reported any issues!).

We have checked the process across devices and internet connections for the last few hours and it seems to be working. Please could you check it now to see if it works for you?

researchtool commented 2 years ago

Hm. Still running into the server error (with both FF and Edge on Desktop and Android FF and Samsung Browser).

b-kennedy0 commented 2 years ago

Thats very odd. Could you post a screenshot of the error here please?

You should be getting re-directed to the following link: https://monzo.me/bradleykennedy5/X?d=Open%20Research%20Calendar where 'X' is the amount such as 5.00

researchtool commented 2 years ago

yep, there it is

Screenshot 2021-11-25 140902

Screenshot 2021-11-25 141212

researchtool commented 2 years ago

It works if I copy your snippet and put in "5" instead of X. So there seems to be a problem with the redirection or encoding? I could now make my donation, but I'll wait if I can still help to fix this.

b-kennedy0 commented 2 years ago

Ah, that is super helpful to see. You are correct there is something going a bit funny with the amount. Thank you - will get onto fixing that encoding

b-kennedy0 commented 2 years ago

Thanks for your help in diagnosing the issue @researchtool - We've now removed the troublesome "Amount" field from the form as it was not possible to get it correctly URL encoded. Should work correctly now. Thanks again !

researchtool commented 2 years ago

Happy to help. Gonna make my donation now :)