Users are still confused when receiving emails notifs and reply to the email thinking it's going to the signature of the comment. Maybe we can give them more direct instructions by saying: "If you want to reply to the {signature}, follow this link and post an Official Comment".
I think we can do the same for the chat comment emails.
Users are still confused when receiving emails notifs and reply to the email thinking it's going to the signature of the comment. Maybe we can give them more direct instructions by saying: "If you want to reply to the {signature}, follow this link and post an Official Comment".
I think we can do the same for the chat comment emails.