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openrightsgroup / cmp-issues

Centralised issue-tracking for the Blocked backend
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Clearer status for unsent messages #174

Closed JimKillock closed 5 years ago

JimKillock commented 5 years ago

Where website unblock requests have been logged, but not sent:

(1) Users should get at a second and third request to confirm their email, after a day and a week;

(2) If the request is not completed within two weeks, it should be discarded. The user should be emailed to tell them it has been discarded.

The admin system should record the complaint as "Not completed" or "Discarded" as appropriate.

dantheta commented 5 years ago

User verification status is now visible in the admin pages.

dantheta commented 5 years ago

Verification reminders are being sent.