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Centralised issue-tracking for the Blocked backend
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ISP reminder emails #204

Open JimKillock opened 5 years ago

JimKillock commented 5 years ago

Where an ISP has:

(1) received an email requesting an unblock;

(2) has not replied to that email; and

(3) one month has passed

the system should send a copy email of the original request. The header should include a "FW" or "Re:" in the subject line.

Dear [Provider name]

Please see the below request sent to you on XXX date, which has not been responded to.

edjw commented 5 years ago

@dantheta – Can we implement this? How big a job is this?