Help people on tech support make better use of Honeycomb

opensafely-core / sysadmin

Various scripts and tools for administering OpenSAFELY organisation and infrastructure

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Help people on tech support make better use of Honeycomb #85

Open lucyb opened 1 year ago

lucyb commented 1 year ago

Run a training session, explaining what information is available and showing how to build common queries?

sebbacon commented 1 year ago

Other options:

Make a video about it people can rewatch
Review dashboards we currently have; e.g. thematic dashboards; add new things to existing dashboards; prune less useful things from existing dashboards (all modulo a point Simon made about dashboards not generally being sufficient; that would be "be able to make your own charts")

madwort commented 1 year ago

Workshop is better than a video? Prepare a set of curated questions.

sebbacon commented 1 year ago

I agree, but for new starters etc it might be good to prepare something recorded too. E.g. an intro video that we start the workshop with? Just an idea.

lucyb commented 1 year ago

New suggestions

Write more detailed documentation of the data model that we're sending to honeycomb
Run a workshop to get people familiar with using the honeycomb UI, including providing a list of honeycomb videos to watch
Write a blog post about this work