Dattell partner information

[barryhatfield]

**NOTE: This is an issue template for new partner pages we are building. Existing partners can use them to submit information needed as we build out enhanced pages. New partners, please continue to use the process outlined here for the time being: https://opensearch.org/new-partner.html

Organization name Dattell

Brief description of your business and what it does (50 words or less) Dattell offers consulting support and managed services for OpenSearch, Elasticsearch, Kafka, and Pulsar. We support implementations in our clients’ environments, on-prem or cloud (AWS, GCP, Azure).

All of our team members are senior level DevOps, IT, or programming professionals with 10+ years experience running data infrastructure for complex use cases.

Name of your relevant product(s) or service for the OpenSearch audience Managed Opensearch - We provide enterprise level managed OpenSearch in your environment. You will work with a consistent OpenSearch expert who gets to know your team, use case, and implementation. This OpenSearch engineer will be available to you like an extension of your team on Slack/Teams/etc., in meetings, by phone, and email. They will focus on preventative maintenance, optimization, monitoring, training, and any other technical assistance needed. Your dedicated engineer will also be the first to respond 24x7 to production-level issues. And we have our larger team of OpenSearch engineers available for additional support. We guarantee a response time of 15 minutes for production level issues, 24x7x365.

Consulting Services for OpenSearch - We provide you with a consistent OpenSearch expert who gets to know your team, use case, and implementation. This OpenSearch engineer will be available to you during work hours like an extension of your team on Slack/Teams/etc., in meetings, by phone, and email. They will focus on preventative maintenance, optimization, monitoring, training, and any other technical assistance needed. We guarantee a response time of 3 business hours for all issues/inquiries, and we have an average response time of 20 minutes.

What OpenSearch technologies do you specialize in We specialize in support of open source, free license software. That includes OpenSearch in all of its various implementations including: search, logging and monitoring, analytics, observability, security, e-commerce, machine learning, vector search, and content management. In addition, we support ancillary open source, free license software such as Apache Kafka, and Apache Pulsar.

Type of business MSP and services organization

Home/main office location or address 12636 High Bluff Dr, San Diego, CA 92130

How can people contact you (email and phone) support@dattell.com (619) 786-0813

Regions you serve North America, South America, Europe, Middle East, Africa, Asia Pacific, Australia

Industry specialization Financial Services, Healthcare, Software & Technology, Media, Public Sector, Consumer Services, Business Services, Energy & Utilities, Internet of Things, Fintech, Healthtech, Saas, Defense, Biotech, Medtech, High Tech, Energy & Utilities

Logo Please upload a company logo

Additional image Attach any additional image you would like to provide that showcase your business (product, technology, offices)

Links https://dattell.com/data-architecture-blog/enterprise-managed-opensearch/ https://dattell.com/data-architecture-blog/planning-a-successful-migration-to-opensearch/ https://dattell.com/data-architecture-blog/how-to-query-opensearch-with-boolean-queries/

[pajuric]

@barryhatfield - Thank you for providing the info for the new page.