openshift-cs / managed-openshift

Public roadmaps for the Red Hat Managed OpenShift offerings OpenShift Dedicated (OSD) and Red Hat OpenShift Service on AWS (ROSA)
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ROSA w/ HCP: JIT customer approved SRE workflow #151

Closed arendej closed 4 months ago

arendej commented 6 months ago

ROSA w/ HCP: Just-in-time customer approved SRE workflow

When SREs do need to take action to assist on customer infrastructure, this feature brings a just-in-time customer approval workflow, where the customer would view the intended activity and approve it before it can happen.

This is similar to what is known elsewhere in the ecosystem as "Customer Lockbox for Microsoft Azure."

This feature is released as "Approved Access".