RamiSJ12
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4 months ago Here are some steps you can take to troubleshoot the error when registering a patient for the vaccine:
Check Internet Connection: Ensure that your internet connection is stable and working properly. Sometimes, a poor internet connection can cause errors while submitting forms online.
Browser Compatibility: Since you're using multiple browsers, try accessing the registration form in each of them. Sometimes, certain websites or forms might not work properly in specific browsers. If the error persists on all browsers, it might not be a browser compatibility issue.
Clear Browser Cache and Cookies: Cached data and cookies stored in your browser can sometimes interfere with form submissions. Try clearing the cache and cookies in your browser settings, then attempt to register the patient again.
Disable Browser Extensions: Browser extensions or add-ons can sometimes conflict with website functionality. Try disabling any extensions you have installed, then attempt to register the patient again.
Update Browser: Ensure that your browsers are up to date. Outdated browsers can sometimes have compatibility issues with certain websites or forms. Check for updates in your browser's settings or download the latest version from the official website.
Check for Website Updates: Sometimes, errors can occur due to issues on the website's end. Check if there are any updates or announcements regarding the registration form on the vaccination website. They may have encountered a known issue and could be working on a fix.
Contact Support: If none of the above steps resolve the issue, consider reaching out to the support team or IT department responsible for maintaining the vaccination registration system. Provide them with details about the error message you're encountering and any steps you've already taken to troubleshoot.
By following these steps, you should be able to identify and resolve the error preventing you from registering the patient for the vaccine.
Environment: Windows 11; Firefox 120.0.1, Chrome 120.0.6099.72, Edge 120.0.2210.61 To view the registration form open: Vaccination -> Patient List -> New Vaccination Patient After filling out the form and clicking the button “Register”, an error appears.
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