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opensrp / opensrp-client-chw

Reference OpenSRP application for Community Health Workers (CHWs)
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Events & Clients not syncing on the Server #1972

Open allan-on opened 2 years ago

allan-on commented 2 years ago

There are a couple of clients that aren't syncing due to exceptions when processing them on the server for DCIS and Togo. The logs show:

  1. DCIS

    • Clients fail to sync due to registration events without corresponding Clients on the database
    • Duplicate client IDs (baseEntityId) violate the unique constraint on the database
    • Preliminary investigations show 3 clients affected

  2. Togo

    • Duplicate form submission ids violate the unique constraint on the database leading to a registration Family Member Registration and Child Registration not syncing
    • Duplicate client IDs (baseEntityId) violate the unique constraint on the database
    • Preliminary investigations show 4 clients affected