issue-label-bot[bot]
commented
5 years ago Issue-Label Bot is automatically applying the label bug to this issue, with a confidence of 0.85. Please mark this comment with :thumbsup: or :thumbsdown: to give our bot feedback!
Links: app homepage, dashboard and code for this bot.
varundtsfi
What is the issue or idea you have? When using the G8ThinQ the device is disconnected and the "Someone stole your device screen" is displayed
Please provide the steps to reproduce the issue.
Do you see errors or warnings in the
stf localoutput? If so, please paste them or the full log here. Aug 30 09:25:17 OSTFPROD docker[22646]: 2019-08-30T13:25:17.720Z INF/device:plugins:group 4125 [LMG888AA88a88a88] Subscribing to group channel "BJCOgdPWR2utXth3jrgjdw==" Aug 30 09:25:17 OSTFPROD docker[22646]: 2019-08-30T13:25:17.916Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] Setting frame producer projection to 843x843 Aug 30 09:25:17 OSTFPROD docker[22646]: 2019-08-30T13:25:17.917Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] Requesting frame producer to start Aug 30 09:25:17 OSTFPROD docker[22646]: 2019-08-30T13:25:17.918Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] Launching screen service Aug 30 09:25:17 OSTFPROD docker[22646]: 2019-08-30T13:25:17.980Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] minicap says: "PID: 29866" Aug 30 09:25:17 OSTFPROD docker[22646]: 2019-08-30T13:25:17.980Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] minicap says: "INFO: Using projection 1080x2340@389x843/0" Aug 30 09:25:17 OSTFPROD docker[22646]: 2019-08-30T13:25:17.980Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] minicap says: "INFO: (external/MY_minicap/src/minicap_28.cpp:241) Creating SurfaceComposerClient" Aug 30 09:25:17 OSTFPROD docker[22646]: 2019-08-30T13:25:17.981Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] Connecting to minicap service Aug 30 09:25:17 OSTFPROD docker[22646]: 2019-08-30T13:25:17.983Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] minicap says: "INFO: (external/MY_minicap/src/minicap_28.cpp:244) Performing SurfaceComposerClient init check" Aug 30 09:25:17 OSTFPROD docker[22646]: 2019-08-30T13:25:17.983Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] minicap says: "INFO: (external/MY_minicap/src/minicap_28.cpp:255) Creating virtual display" Aug 30 09:25:18 OSTFPROD docker[24140]: 10.135.40.69 - - [30/Aug/2019:13:25:18 +0000] "GET /api/v1/devices/LMG888AA88a88a88 HTTP/1.1" 200 1507 "https://ostfprod.domain.com/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0" Aug 30 09:25:18 OSTFPROD docker[22646]: 2019-08-30T13:25:18.047Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] minicap says: "INFO: (external/MY_minicap/src/minicap_28.cpp:261) Creating buffer queue" Aug 30 09:25:18 OSTFPROD docker[22646]: 2019-08-30T13:25:18.048Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] minicap says: "INFO: (external/MY_minicap/src/minicap_28.cpp:264) Setting buffer options" Aug 30 09:25:18 OSTFPROD docker[22646]: 2019-08-30T13:25:18.048Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] minicap says: "INFO: (external/MY_minicap/src/minicap_28.cpp:268) Creating CPU consumer" Aug 30 09:25:18 OSTFPROD docker[22646]: 2019-08-30T13:25:18.048Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] minicap says: "INFO: (external/MY_minicap/src/minicap_28.cpp:272) Creating frame waiter" Aug 30 09:25:18 OSTFPROD docker[22646]: 2019-08-30T13:25:18.048Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] minicap says: "INFO: (external/MY_minicap/src/minicap_28.cpp:276) Publishing virtual display" Aug 30 09:25:18 OSTFPROD docker[22646]: 2019-08-30T13:25:18.049Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] minicap says: "Vector<> have different types (this=0x7fdb41cb60, rhs=0x7fdb41cc80)" Aug 30 09:25:18 OSTFPROD docker[24140]: 10.135.40.69 - - [30/Aug/2019:13:25:18 +0000] "GET /api/v1/devices/LMG888AA88a88a88 HTTP/1.1" 304 0 "https://ostfprod.domain.com/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0" Aug 30 09:25:18 OSTFPROD docker[22646]: 2019-08-30T13:25:18.111Z WRN/device:plugins:screen:stream 4125 [LMG888AA88a88a88] Shell keeping minicap running ended unexpectedly Aug 30 09:25:18 OSTFPROD docker[22646]: 2019-08-30T13:25:18.823Z IMP/device:plugins:connect 4125 [LMG888AA88a88a88] Remote Connect Started for device "LMG888AA88a88a88" at "10.42.200.34:16409" Aug 30 09:25:19 OSTFPROD docker[22646]: 2019-08-30T13:25:19.513Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] Disconnecting from minicap service Aug 30 09:25:19 OSTFPROD docker[22646]: 2019-08-30T13:25:19.514Z INF/device:plugins:screen:stream 4125 [LMG888AA88a88a88] Stopping minicap service Aug 30 09:25:19 OSTFPROD docker[22646]: 2019-08-30T13:25:19.516Z FTL/device:plugins:screen:stream 4125 [LMG888AA88a88a88] Frame producer had an error FailError: Failure: 'closed' Aug 30 09:25:19 OSTFPROD docker[22646]: at /app/node_modules/adbkit/lib/adb/parser.js:183:29 Aug 30 09:25:19 OSTFPROD docker[22646]: at runCallback (timers.js:672:20) Aug 30 09:25:19 OSTFPROD docker[22646]: at tryOnImmediate (timers.js:645:5) Aug 30 09:25:19 OSTFPROD docker[22646]: at processImmediate [as _immediateCallback] (timers.js:617:5) Aug 30 09:25:19 OSTFPROD docker[22646]: 2019-08-30T13:25:19.517Z FTL/util:lifecycle 4125 [LMG888AA88a88a88] Shutting down due to fatal error Aug 30 09:25:19 OSTFPROD docker[24140]: 10.135.40.69 - - [30/Aug/2019:13:25:19 +0000] "GET /d/pv1/LMG888AA88a88a88/16408/ HTTP/1.1" 101 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0" Aug 30 09:25:19 OSTFPROD docker[22646]: 2019-08-30T13:25:19.521Z INF/provider 1 [] Cleaning up device worker "LMG888AA88a88a88" Aug 30 09:25:19 OSTFPROD docker[22646]: 2019-08-30T13:25:19.521Z ERR/provider 1 [] Device worker "LMG888AA88a88a88" died with code 1 Aug 30 09:25:19 OSTFPROD docker[22646]: 2019-08-30T13:25:19.521Z INF/provider 1 [] Restarting device worker "LMG888AA88a88a88" Aug 30 09:25:20 OSTFPROD docker[22646]: 2019-08-30T13:25:20.360Z INF/device:support:push 4149 [LMG888AA88a88a88] Sending output to "tcp://ostfprod.domain.com:7270" Aug 30 09:25:20 OSTFPROD docker[22646]: 2019-08-30T13:25:20.363Z INF/device 4149 [LMG888AA88a88a88] Preparing device Aug 30 09:25:20 OSTFPROD docker[22646]: 2019-08-30T13:25:20.650Z INF/device:support:sub 4149 [LMG888AA88a88a88] Receiving input from "tcp://ostfprod.domain.com:7250" Aug 30 09:25:20 OSTFPROD docker[22646]: 2019-08-30T13:25:20.651Z INF/device:support:sub 4149 [LMG888AA88a88a88] Subscribing to permanent channel "ALL" Aug 30 09:25:20 OSTFPROD docker[22646]: 2019-08-30T13:25:20.714Z INF/device:support:properties 4149 [LMG888AA88a88a88] Loading properties Aug 30 09:25:20 OSTFPROD docker[22646]: 2019-08-30T13:25:20.750Z INF/device:support:sdk 4149 [LMG888AA88a88a88] Supports SDK 28 Aug 30 09:25:20 OSTFPROD docker[22646]: 2019-08-30T13:25:20.751Z INF/device:support:abi 4149 [LMG888AA88a88a88] Supports ABIs arm64-v8a, armeabi-v7a, armeabi Aug 30 09:25:20 OSTFPROD docker[22646]: 2019-08-30T13:25:20.903Z INF/device:resources:minicap 4149 [LMG888AA88a88a88] Installing "/app/node_modules/minicap-prebuilt/prebuilt/arm64-v8a/bin/minicap" as "/data/local/tmp/minicap" Aug 30 09:25:20 OSTFPROD docker[22646]: 2019-08-30T13:25:20.904Z INF/device:resources:minicap 4149 [LMG888AA88a88a88] Installing "/app/node_modules/minicap-prebuilt/prebuilt/arm64-v8a/lib/android-28/minicap.so" as "/data/local/tmp/minicap.so" Aug 30 09:25:20 OSTFPROD docker[22646]: 2019-08-30T13:25:20.989Z INF/device:resources:service 4149 [LMG888AA88a88a88] Checking whether we need to install STFService Aug 30 09:25:21 OSTFPROD docker[22646]: 2019-08-30T13:25:21.040Z INF/device:resources:service 4149 [LMG888AA88a88a88] Running version check Aug 30 09:25:21 OSTFPROD docker[22646]: 2019-08-30T13:25:21.301Z INF/device:resources:service 4149 [LMG888AA88a88a88] STFService up to date Aug 30 09:25:21 OSTFPROD docker[22646]: 2019-08-30T13:25:21.304Z INF/device:plugins:service 4149 [LMG888AA88a88a88] Launching agent Aug 30 09:25:21 OSTFPROD docker[22646]: 2019-08-30T13:25:21.675Z INF/device:plugins:service 4149 [LMG888AA88a88a88] Agent says: "Listening on @stfagent" Aug 30 09:25:21 OSTFPROD docker[22646]: 2019-08-30T13:25:21.771Z INF/device:plugins:service 4149 [LMG888AA88a88a88] Launching service Aug 30 09:25:21 OSTFPROD docker[22646]: 2019-08-30T13:25:21.773Z INF/device:plugins:service 4149 [LMG888AA88a88a88] Agent says: "InputClient started" Aug 30 09:25:21 OSTFPROD docker[22646]: 2019-08-30T13:25:21.836Z INF/device:plugins:display 4149 [LMG888AA88a88a88] Reading display info Aug 30 09:25:21 OSTFPROD docker[22646]: 2019-08-30T13:25:21.885Z INF/device:plugins:phone 4149 [LMG888AA88a88a88] Fetching phone info Aug 30 09:25:21 OSTFPROD docker[22646]: 2019-08-30T13:25:21.903Z INF/device:plugins:identity 4149 [LMG888AA88a88a88] Solving identity Aug 30 09:25:21 OSTFPROD docker[22646]: 2019-08-30T13:25:21.905Z INF/device:plugins:solo 4149 [LMG888AA88a88a88] Subscribing to permanent channel "6VttilVFTc8erALVqGOARYLm99w=" Aug 30 09:25:21 OSTFPROD docker[22646]: 2019-08-30T13:25:21.908Z INF/device:plugins:screen:stream 4149 [LMG888AA88a88a88] Starting WebSocket server on port 16416 Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.060Z INF/device:resources:minitouch 4149 [LMG888AA88a88a88] Installing "/app/node_modules/minitouch-prebuilt/prebuilt/arm64-v8a/bin/minitouch" as "/data/local/tmp/minitouch" Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.108Z WRN/device:plugins:data 4149 [LMG888AA88a88a88] Unable to find device data { serial: 'LMG888AA88a88a88', Aug 30 09:25:22 OSTFPROD docker[22646]: platform: 'Android', Aug 30 09:25:22 OSTFPROD docker[22646]: manufacturer: 'LGE', Aug 30 09:25:22 OSTFPROD docker[22646]: operator: null, Aug 30 09:25:22 OSTFPROD docker[22646]: model: 'LM-G820', Aug 30 09:25:22 OSTFPROD docker[22646]: version: '9', Aug 30 09:25:22 OSTFPROD docker[22646]: abi: 'arm64-v8a', Aug 30 09:25:22 OSTFPROD docker[22646]: sdk: '28', Aug 30 09:25:22 OSTFPROD docker[22646]: product: 'alphalm_lao_com', Aug 30 09:25:22 OSTFPROD docker[22646]: cpuPlatform: 'msmnile', Aug 30 09:25:22 OSTFPROD docker[22646]: openGLESVersion: '3.2', Aug 30 09:25:22 OSTFPROD docker[22646]: display: Aug 30 09:25:22 OSTFPROD docker[22646]: { id: 0, Aug 30 09:25:22 OSTFPROD docker[22646]: width: 1080, Aug 30 09:25:22 OSTFPROD docker[22646]: height: 2340, Aug 30 09:25:22 OSTFPROD docker[22646]: xdpi: 422.03021240234375, Aug 30 09:25:22 OSTFPROD docker[22646]: ydpi: 424.5427551269531, Aug 30 09:25:22 OSTFPROD docker[22646]: fps: 60.000003814697266, Aug 30 09:25:22 OSTFPROD docker[22646]: density: 2.625, Aug 30 09:25:22 OSTFPROD docker[22646]: rotation: 0, Aug 30 09:25:22 OSTFPROD docker[22646]: secure: true, Aug 30 09:25:22 OSTFPROD docker[22646]: size: 6.0769116941916055, Aug 30 09:25:22 OSTFPROD docker[22646]: url: 'wss://ostfprod.domain.com/d/pv1/LMG888AA88a88a88/16416/' }, Aug 30 09:25:22 OSTFPROD docker[22646]: phone: { imei: '123456789012345', network: 'UNKNOWN' } } Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.112Z INF/device:plugins:touch 4149 [LMG888AA88a88a88] Touch origin is top left Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.112Z INF/device:plugins:touch 4149 [LMG888AA88a88a88] Requesting touch consumer to start Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.113Z INF/device:plugins:touch 4149 [LMG888AA88a88a88] Launching touch service Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.121Z INF/device:plugins:touch 4149 [LMG888AA88a88a88] Connecting to minitouch service Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.162Z INF/device:plugins:touch 4149 [LMG888AA88a88a88] minitouch says: "Note: device /dev/input/mice is not supported by libevdev" Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.162Z INF/device:plugins:touch 4149 [LMG888AA88a88a88] minitouch says: "Type B touch device touch_dev (1439x3119 with 10 contacts) detected on /dev/input/event4 (score 23127)" Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.229Z INF/device:plugins:touch 4149 [LMG888AA88a88a88] Reading minitouch banner Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.231Z INF/device:plugins:touch 4149 [LMG888AA88a88a88] minitouch says: "Connection established" Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.285Z INF/device:plugins:vnc 4149 [LMG888AA88a88a88] Starting VNC server on port 16418 Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.288Z INF/device:plugins:browser 4149 [LMG888AA88a88a88] Loading browser list Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.304Z INF/device:plugins:browser 4149 [LMG888AA88a88a88] Updating browser list Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.306Z INF/device:plugins:mute 4149 [LMG888AA88a88a88] Will not mute master volume Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.498Z INF/device:resources:minirev 4149 [LMG888AA88a88a88] Installing "/app/vendor/minirev/arm64-v8a/minirev" as "/data/local/tmp/minirev" Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.550Z INF/device:plugins:forward 4149 [LMG888AA88a88a88] Launching reverse port forwarding service Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.561Z INF/device:plugins:forward 4149 [LMG888AA88a88a88] Connecting to reverse port forwarding service Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.788Z INF/device:plugins:connect 4149 [LMG888AA88a88a88] Listening on port 16417 Aug 30 09:25:22 OSTFPROD docker[22646]: 2019-08-30T13:25:22.794Z INF/device 4149 [LMG888AA88a88a88] Fully operational